Client Success Manager – Energy Efficiency

Power TakeOff

Client Success Manager at Power TakeOff focused on utility program clients and expanding their engagement. Driving energy efficiency initiatives and fostering relationships within the utility sector.

Posted 7/22/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $70,000 - $120,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Demand Side Management (DSM) and energy efficiency, with a strong focus on client relationship management and project execution. Proficient in communication and sales strategies to enhance client engagement and satisfaction.

Highest-signal resume keywords

Demand Side Management (DSM) ExperienceClient Relationship ManagementProject Management CertificationSales ExperienceProficiency in Atlassian and Salesforce

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Project ManagementData IntegrationResource AllocationDetailed Project PlanningProgram Implementation

Soft Skills

Exceptional Communication SkillsCollaborationClient Engagement

Tools & Technologies

AtlassianSalesforce

Certifications & Qualifications

PMPSix SigmaPMI-ACPCSM

Industry Keywords

Energy EfficiencyUtility Client ManagementCSAT Survey ResultsProgram ParametersImplementation Best Practices

Tech Stack

Tools & technologies

PMP

About the role

Key responsibilities & impact

Serve as the primary point of contact for assigned clients, proactively managing relationships through regular virtual meetings and periodic in-person engagements
Develop a deep understanding of each client’s DSM portfolio, regulatory context and strategic priorities
Set appropriate client expectations about Power TakeOff’s implementation best practices and key program parameters, ensuring a positive client experience while minimizing deviations from our standard/preferred parameters and approaches
Successfully manage clients, programs, and service offerings through the program implementation phase while maintaining high, positive CSAT survey results
Coordinate and lead all utility client and prime implementer meetings as the representative of Power TakeOff’s Programs team.
Maintain solid familiarity with Power TakeOff and our services across client contacts and articulate key points that highlight our expertise and set us apart as an industry leader.

Requirements

What you’ll need

Demand side management (DSM) and energy efficiency industry experience, including utility client management
Exceptional communication skills, both written and verbal, to facilitate effective collaboration across departments and with external stakeholders.
Strong sales experience and ability to identify and qualify new opportunities.
Experienced in developing detailed project plans, timelines, and resource allocations to ensure seamless execution.
Prior experience in project management, product management, and data integration is advantageous.
Proficiency in Atlassian and Salesforce products is a plus.
Project management certifications (e.g., PMP, Six Sigma, PMI-ACP, CSM) is a plus.

Benefits

Comp & perks

Medical insurance, including vision and dental
Health Savings Account contributions
Retirement plans with company matching
Student Loan Incentive Repayment Program (eligible 12 months after employment)
Generous time off, including: 15 paid vacation days, increasing to 20 after the first year
7 flexible well-being days
At least 9 paid holidays
All company winter break between Dec. 25th and Jan. 1st
Summer "Friyays", from June through August we get each 2nd and 4th Friday off!