IT Systems and Cloud Engineer

Power Storage Solutions

IT Systems and Cloud Engineer managing cloud and SaaS environments for a 270-person organization. Collaborating with the IT team to support system performance and scalability.

Posted 7/3/2026full-timeWestfield • 🇺🇸 United StatesMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

AzureCloudITSM

About the role

Key responsibilities & impact

Administer and optimize Microsoft 365 tenant (Exchange Online, SharePoint, OneDrive, Teams, Intune, Entra ID/Azure AD, etc)
Manage a small Azure infrastructure including virtual machines, networking, storage, and cost optimization
Own integrations between SaaS platforms, ensuring SSO, SCIM provisioning, and data flow consistency across the application stack
Evaluate, onboard, and retire SaaS tools in coordination with business stakeholders and the Director of IT
Maintain licensing inventory, renewals, and cost tracking across all cloud subscriptions
Oversee backup, DR, and business continuity posture for cloud-hosted workloads
Design, deploy, and maintain Intune/Endpoint Manager policies for Windows device management
Build and manage Autopilot enrollment, compliance policies, conditional access rules, and application deployment (Intune and PatchMyPC)
Develop and maintain Microsoft 365 governance frameworks (Teams structure, SharePoint architecture, retention policies, DLP) in compliance with IT Policies
Lead adoption of productivity and collaboration tooling, driving usage and training alongside the Desktop Services Manager
Manage identity lifecycle — joiners, movers, leavers — with automation via PowerShell, Graph API, Power Automate, and/or workflows within Freshservice.
Serve as the primary escalation point for complex issues beyond the Desktop Services Manager's scope, including cloud platform errors
Troubleshoot and resolve escalated tickets involving M365, Azure, networking, and cross-platform authentication
Develop runbooks, knowledge base articles, and SOPs that enable Tier 1 resolution of repeating issues
Support executive users and high-visibility incidents with urgency and professionalism
Implement and maintain security controls including MFA/passwordless authentication, Conditional Access, Defender for Endpoint, and Purview/Compliance Center policies
Monitor security posture through Secure Score, alert triage, and periodic access reviews
Support audit and compliance activities (SOC 2, cyber insurance questionnaires, vendor assessments)
Manage privileged access, role assignments, and least-privilege principles across cloud platforms
Partner with the Director of IT to research, scope, and implement technology initiatives
Work with the Director of IT as a technical translator — documenting system architecture, translating business requirements into technical solutions, and communicating platform decisions clearly
Drive process improvement through automation, scripting (PowerShell, Graph API, Power Automate), and tooling rationalization
Mentor and cross-train the Desktop Services Manager on cloud platform fundamentals to increase team resilience

Requirements

What you’ll need

4–7+ years of progressive IT experience spanning helpdesk/systems support and cloud administration
Deep hands-on expertise with Microsoft 365 administration (Exchange Online, Teams, SharePoint, Intune, Entra ID)
Proven experience managing Azure environments including resource groups, networking, IAM, and cost management
Working knowledge of Intune/Endpoint Manager: Autopilot, compliance policies, app deployment, Conditional Access, to be applied in cooperation with the Desktop Services Manager.
Proficiency in PowerShell scripting for administration and automation; experience with Microsoft Graph API a strong plus
Solid understanding of identity and access management concepts (SSO, SAML, OAuth, SCIM)
Experience supporting a SaaS-heavy environment with 10+ integrated applications
Excellent diagnostic and troubleshooting skills; comfortable owning problems through to resolution
Strong communication skills — able to explain technical concepts to non-technical stakeholders and document clearly.
Preferred: Microsoft certifications: MS-102 (M365 Administrator Expert), AZ-104 (Azure Administrator), SC-300 (Identity & Access), or equivalent
Experience with endpoint security tooling (we use Defender for Endpoint)
Familiarity with ITSM platforms and processes (we use Freshservice)
Exposure to compliance frameworks such as NIST CSF and ISO 27001
Experience with Power Platform (Power Automate, Power Apps) for workflow automation
Background supporting remote or hybrid organizations with distributed users.

Benefits

Comp & perks

Competitive Salary and Bonus Structure
Generous Paid Time Off
Medical, Dental, and Vision Benefits
401K with Company Match
Company HSA Contribution
Professional Growth Opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Microsoft 365 AdministrationAzure Infrastructure ManagementPowerShell ScriptingIntune/Endpoint ManagerSaaS Tool EvaluationBackup And Disaster RecoverySecurity Controls ImplementationTroubleshooting And DiagnosticsAutomation With Graph APICompliance Frameworks Knowledge

Soft Skills

Strong Communication SkillsProblem-SolvingMentoring And Training

Certifications

MS-102 (M365 Administrator Expert)AZ-104 (Azure Administrator)SC-300 (Identity & Access)