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Lifecycle Field Service Technician
Power Storage SolutionsLifecycle Field Service Technician supporting automation equipment through troubleshooting and repairs. Engaging with clients and performing duties remotely and onsite for optimal equipment performance.
About the role
Key responsibilities & impact- Perform work safely and efficiently at customer sites, adhering to all local and site requirements
- Troubleshoot, repair and maintain automation equipment
- Manage Work Orders, assets, and inventory at client sites
- Evaluate automated systems performance and ensure adherence to maintenance schedules and best practices
- Identify and engage with potential equipment and/or material suppliers
- Utilize technical and reference manuals to support and ensure proper diagnostics and repairs
- Develop and maintain knowledge base of issues and resolutions for timely reference and response to incidents
- Utilize hand and power tools as required
- Prepare field service reports, including work performed, parts usage, and recommendations
- Travel as required to support customer to sites
- Work with the client, suppliers, subcontractors, and project managers to resolve issues
- Build and maintain professional internal and external relationships with coworkers, leadership, subcontractors, and clients across all levels
- Perform additional duties in support of company goals and strategic initiatives
- Support the development of training plans, materials and other documentation
Requirements
What you’ll need- Associate's degree with a focus in the Mechanical, Electrical, or Controls field or other related experience for Entry Level
- 1+ years of experience maintaining or repairing material handling automation equipment for Entry Level
- Experience working with vendors to develop and deploy maintenance strategies
- Proficient in Microsoft Office 365 for Entry Level
- Self-motivated with the ability to manage multiple concurrent projects
- Strong problem solving and analytical skills
- Customer focused mindset
- Strong communication skills
- Able to stand and work on your feet for extended periods of time
- Bachelor's degree with a focus in Mechanical, Electrical, or controls fields for Mid Level
- 5+ years of experience maintaining Robotics, conveyor systems and PLCs, VLMs, and other material handling equipment for Mid Level
- Experience in reading construction drawings, mechanical detail drawings and electrical schematics for Mid Level
- Knowledge of current industry safety and regulation standards (e.g., OSHA, ANSI, ISO) for Mid Level
- Strong problem-solving and analytical skills for Mid Level
- Excellent communication and customer engagement skills for Mid Level
- Experience with MaintainX CMMS software platform for Mid Level
Benefits
Comp & perks- Competitive Salary
- Generous Paid Time Off
- Medical, Dental, and Vison Benefits
- 401K with Company Match
- Company HSA Contribution
- Professional Growth Opportunities
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
automation equipment maintenancematerial handling automationRoboticsconveyor systemsPLCsVLMsreading construction drawingsreading mechanical detail drawingsreading electrical schematicsproblem solving
Soft Skills
self-motivatedcustomer focusedstrong communicationanalytical skillsability to manage multiple projectsrelationship buildingteam collaborationadaptabilitytime managementattention to detail
Certifications
Associate's degree in Mechanical fieldAssociate's degree in Electrical fieldAssociate's degree in Controls fieldBachelor's degree in Mechanical fieldBachelor's degree in Electrical fieldBachelor's degree in Controls fieldOSHA certificationANSI certificationISO certificationCMMS certification