Pre-Sales Engineer, Trainer
Power Factors
full-time
Posted on:
Location Type: Hybrid
Location: Seville • Spain
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About the role
- Deliver instructor-led training (both virtual and on-site) for customers on Power Factors flagship software products.
- Customize training sessions to address customer-specific use cases, workflows, and business needs.
- Collaborate with subject matter experts (SMEs), product managers, and customer success teams to maintain accurate and current training content.
- Provide feedback to the curriculum development team on content improvements based on real-time classroom experiences.
- Assist with the development of learning paths, persona based training, and overall customer training strategy.
- Stay up to date with product releases, new features, and industry best practices to ensure training remains relevant.
- Assist in developing training labs, scenarios, and hands-on exercises that reinforce key concepts.
- Act as a customer advocate by gathering feedback and identifying additional enablement opportunities.
- Support the development of certifications and competency-based assessments.
- Maintain excellent customer satisfaction scores and continuous improvement of training delivery.
Requirements
- 5+ years of practical experience in technical training delivery, preferably in a technical B2B SaaS environment.
- Strong technical aptitude with software platforms; prior experience with renewable energy technologies or asset management software is a plus.
- Demonstrated ability to explain complex technical concepts to diverse audiences with varying technical backgrounds.
- Experience with elements of instructional design and development of learning paths
- Outstanding communication and presentation skills, both in-person and virtually.
- Experience with learning principles, instructional design best practices, and learning technologies.
- Proficiency with learning management systems (LMS), e-learning platforms, and remote training tools (e.g., Zoom, Teams, Webex).
- Willingness to travel across North America up to 25% as needed.
- Bachelor's degree in a related field preferred.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
technical training deliveryinstructional designlearning path developmentcustomer training strategycomplex technical concepts explanationlearning principlesinstructional design best practicescompetency-based assessments
Soft skills
communication skillspresentation skillscustomer advocacycollaborationfeedback provisioncontinuous improvementadaptability