• Serve as an important initial point of contact for prospective clients
• Manage client onboarding environments
• Manage library of Access & Integration materials
• Regularly update internal documentation of access processes as they change over time
• Employ AI technologies to enhance and optimize our Access & Integration processes
• Utilize and leverage Power Digital's nova ecosystem as it relates to your department

Requirements

Training and Onboarding Expertise: Experience in guiding customers through onboarding processes and conducting effective training sessions.
Problem-Solving Experience: Background in addressing and resolving customer issues, ideally in a technical or software-related context.
Analytical and Reporting Skills: Familiarity with using analytics tools for customer data analysis and reporting
Experience using Google Sheets for administrative tasks
Familiarity with the Access protocol for the following platforms a plus:
Google Analytics
Google Ads
Meta Ads
TikTok Ads
Pinterest Ads
Hubspot, Salesforce, and similar CRMs
Klaviyo & similar ESPs
Shopify & similar CDPs

🔍 ATS Optimization Keywords
Below are skills and terms extracted directly from this job posting to improve Applicant Tracking System (ATS) visibility. This unique feature helps candidates tailor their applications more effectively — a feature exclusive to JobTailor job listings.

Hard Skills

client onboarding
training expertise
problem-solving
analytics tools
Google Sheets
Access protocol
Google Analytics
Google Ads
Meta Ads
Salesforce

Soft Skills

communication
customer service
analytical skills

Data Access Manager

Infrastructure Manager