Commercial Relationship Manager
LEO Learning Brasil
Data Access Manager
Power Digital Marketing
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇧🇷 Brazil
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Serve as an important initial point of contact for prospective clients
- Manage client onboarding environments
- Manage library of Access & Integration materials
- Regularly update internal documentation of access processes as they change over time
- Employ AI technologies to enhance and optimize our Access & Integration processes
- Utilize and leverage Power Digital's nova ecosystem as it relates to your department
Requirements
- Training and Onboarding Expertise: Experience in guiding customers through onboarding processes and conducting effective training sessions.
- Problem-Solving Experience: Background in addressing and resolving customer issues, ideally in a technical or software-related context.
- Analytical and Reporting Skills: Familiarity with using analytics tools for customer data analysis and reporting
- Experience using Google Sheets for administrative tasks
- Familiarity with the Access protocol for the following platforms a plus: Google Analytics, Google Ads, Meta Ads, TikTok Ads, Pinterest Ads, Hubspot, Salesforce, and similar CRMs, Klaviyo & similar ESPs, Shopify & similar CDPs.
Benefits
- Health insurance
- Paid time off
- Flexible work arrangements
- Professional development
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
client onboardingtraining expertiseproblem-solvinganalytics toolsGoogle SheetsAccess protocolGoogle AnalyticsGoogle AdsMeta AdsSalesforce
Soft skills
communicationcustomer serviceanalytical skills
