MLR Operations, Marketing Lead – Pharmaceuticals

Power Digital Marketing

MLR Operations Lead overseeing pharmaceutical promotional content regulatory reviews at Power Digital. Managing operations, client partnerships, and team leadership in a remote work environment.

Posted 6/18/2026full-timeRemote • 🇺🇸 United StatesSeniorWebsite

Tech Stack

Tools & technologies

Vault

About the role

Key responsibilities & impact

Function Leadership: You stand up, document, and continuously improve Power Digital’s MLR operations methodology, setting the standards and workflows that govern how regulated content moves through review.
Team Leadership & Coaching: You build, lead, and develop a small operations team, including offshore executors, balancing capacity against demand and coaching for quality, speed, and compliance accuracy.
Veeva PromoMats Ownership: You own the Veeva Vault PromoMats environment — claims library architecture, modular content strategy, reference stewardship, 2253 submission packaging, and integration with creative and media workflows.
Client & Stakeholder Leadership: You serve as the senior operational partner to clients’ medical, legal, and regulatory teams, leading review-process alignment and protecting launch timelines across the portfolio.
Employ AI technologies to enhance and optimize business processes.
Utilize and leverage Power Digital’s Nova ecosystem as it relates to your department.
Other applicable or related duties as assigned.

Requirements

What you’ll need

7+ years in pharmaceutical or healthcare promotional operations, with prior experience standing up or scaling an MLR or promotional review function
Deep Veeva Vault PromoMats expertise at the admin level (configuration, workflows, claims library design, modular content)
People leadership experience, including managing or mentoring direct reports and/or offshore teams
Strong command of FDA OPDP guidance and 21 CFR 202, including fair balance, ISI placement, branded vs. unbranded vs. disease-awareness rules, and 2253 filing
Proven track record in compressing review cycle times and increasing content throughput at scale
Comfortable leading process conversations directly with client medical, legal, and regulatory leadership
Bonus: Veeva PromoMats certification, agency-side pharma experience, or experience building offshore or managed-services delivery models

Benefits

Comp & perks

Base salary + commission opportunities
Robust Medical, Dental, Vision insurance plans with up to 100% employer contribution towards employee monthly premium
401(k) plan - 4% employer contribution matching
Unlimited Time Off available on day one
Up to 4 hours per quarter for paid Volunteer Time Off (VTO) towards philanthropic endeavors
Fully flex work environment: full-remote, in-office, or hybrid
A one time $100 USD Work From Home (WFH) stipend automatically added to your first paycheck
Employee Assistance Program (EAP)
12 observed United States national holidays + 2 mental health recharge days per year
Unlimited opportunities for growth & leadership within a rapidly growing firm
Ongoing employee development programs for personal and professional growth (Hedgehog and Vital 5s)
Quarterly awards including prize money and recognition for outstanding performance
Opportunities to be involved in company DEI initiatives

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

MLR operations methodologyVeeva Vault PromoMatsclaims library architecturemodular content strategy2253 submission packagingAI technologiesreview cycle optimizationcontent throughput improvementworkflow configurationFDA OPDP guidance

Soft Skills

team leadershipcoachingclient leadershipstakeholder managementprocess alignmentcapacity balancingquality assurancespeed optimizationcompliance accuracymentoring

Certifications

Veeva PromoMats certification