Consumer Services Account Director

Power Digital Marketing

. Employ AI technologies to enhance and optimize business processes .

Posted 5/11/2026full-timeRemote • 🇺🇸 United StatesLeadWebsite

About the role

Key responsibilities & impact

Employ AI technologies to enhance and optimize business processes
Utilize and leverage Power Digital's Nova ecosystem as it relates to your department
Run quarterly Power Circuit reviews — diagnose growth constraints across Business, Audience, Product, Messaging, Channels, and Measurement, with particular focus on lead quality, funnel conversion, and market-level dynamics
Work directly with client sales or operations teams to understand what makes a good lead — and build that definition back into targeting and creative strategy
Own the senior client relationship; QBRs should talk about cost per acquisition, not cost per click
Coordinate paid search, paid social, SEO, local, and creative teams around a single account strategy
Consult on geographic expansion and local market prioritization — many consumer services clients want to scale markets and need a framework for it
Manage retention and expansion; lead renewals; grow MRR
Build multi-threaded relationships with multiple layers of client contacts so no single point of contact departure puts an account at risk
Work in Iris and nova daily; surface problems before clients raise them
Coach analysts and specialists; give direct, specific feedback
Keep Pulse cadence at 100%

Requirements

What you’ll need

6+ years in lead gen or consumer services marketing, agency or in-house
Understands lead funnel economics: CPL, lead-to-opportunity rate, cost per acquisition, LTV by lead source
Has worked with clients who have a sales team and knows how to align marketing strategy to what that team can actually close
Comfortable with paid search-heavy media mixes and local campaign structures
Familiar with local SEO, GMB, and review strategy — these matter in home services and similar categories
Understands the difference between lead volume and lead quality, and has experience shifting a client's focus from one to the other
Track record of retaining and growing accounts

Benefits

Comp & perks

Base salary + commission opportunities
Robust Medical, Dental, Vision insurance plans with up to 100% employer contribution towards employee monthly premium
401(k) plan - 4% employer contribution matching
Unlimited Time Off available on day one
Up to 4 hours per quarter for paid Volunteer Time Off (VTO) towards philanthropic endeavors
Fully flex work environment: full-remote, in-office, or hybrid
A one time $100 USD Work From Home (WFH) stipend automatically added to your first paycheck
Employee Assistance Program (EAP)
12 observed United States national holidays + 2 mental health recharge days per year
Unlimited opportunities for growth & leadership within a rapidly growing firm
Ongoing employee development programs for personal and professional growth (Hedgehog and Vital 5s)
Quarterly awards including prize money and recognition for outstanding performance
Opportunities to be involved in company DEI initiatives

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

lead generationconsumer services marketinglead funnel economicscost per acquisitionlocal SEOpaid searchcampaign managementclient relationship managementdata analysismarket prioritization

Soft Skills

coachingcommunicationrelationship buildingstrategic thinkingproblem solvingfeedback deliverycollaborationadaptabilityclient managementteam coordination