Creative Account Project Manager
Power Digital Marketing
full-time
Posted on:
Location Type: Remote
Location: Costa Rica
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Tech Stack
About the role
- Manage multiple concurrent projects and cross-functional team members via web-based project management software (Asana)
- Lead internal and external status meetings effectively; capture, store and distribute meeting notes
- Evaluate new work requests, identify resources needed, assign individual responsibilities, and schedule action items
- Maintain currency of all deliverable trackers and ensure up-to-date status of all creative deliverables
- Provide regular updates and progress reports to internal teams and/or client stakeholders
- Communicate deliverable timelines to clients, and maintain close communication with the client on feedback timelines to ensure on-time delivery
- Coordinate with internal Creative Project Managers to ensure clear understanding of where all client deliverables are at in the process
- Own organization of provided client assets within Power’s organization structure
- Provide support with internal communications, triaging and filtering requests from Account Managers
- Provide support with final QA of creative assets to ensure client requirements are delivered upon for all deliverables
- Provide support to the creative team on RFP and appraisal requests
- Coordinate with other Project Managers within Power Digital as necessary to support multi-channel clients - providing updates on deliverable timelines, managing dependencies across teams, and ensuring clear alignment in all areas of client support.
- Conduct risk management and escalate internally within the account team to proactively mitigate issues
- Identify areas for improvement with internal and external processes along with possible solutions
Requirements
- At least five (5) years of experience leading projects within an interactive advertising or digital marketing agency environment
- 3 years of digital marketing agency experience
- Strong proficiency with web-based project management platforms (Asana highly preferred)
- Subject matter familiarity with digital creative environments a plus (e.g. design/editing figma/adobe)
- CAPM, CSM, PMP, PRINCE2, PMI-ACP, or equivalent preferred
- Bachelor’s degree required
- Professional approach and comfort with conflict management and mediation
- Ability to direct teams effectively in task prioritization and execution as well as facilitation of multiple projects simultaneously within a high-pressure environment
- Excellent diplomatic, interpersonal, negotiation and communications skills with tenacity to solve internal and client problems quickly
- Process driven, highly organized and methodical with excellent time management skills, strong business ethics, and political awareness
- An enthusiastic and committed attitude, flexible problem-solver, open to participate and promote change within the organization
- Self-starter with ability to think independently and work autonomously
Benefits
- Health insurance
- Remote work options
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
project managementdigital marketingrisk managementcreative asset QAtask prioritizationprocess improvementconflict managementnegotiationtime management
Soft Skills
interpersonal skillscommunication skillsleadershiporganizationproblem-solvingflexibilityautonomydiplomacytenacity
Certifications
CAPMCSMPMPPRINCE2PMI-ACP