Night Auditor

POWDR

Night Auditor ensuring overnight operations and guest safety at Trailhead Lodge. Preparing reports, processing transactions, and supporting team collaboration for seamless day transitions.

Posted 6/26/2026full-timeBend • 🇺🇸 United StatesLead💰 $22 per hourWebsite

About the role

Key responsibilities & impact

Prepare next‑day arrival reports, room assignments, and guest notes to support efficient morning check‑in operations
Review upcoming arrivals for special requests, VIPs, group reservations, early arrivals, and service considerations
Verify departure and early checkout lists and ensure billing accuracy
Document and communicate overnight notes, incidents, and operational updates for the daytime Guest Experience and Facilities Maintenance teams
Ensure front desk systems are updated and prepared for a smooth transition to the morning staff
Support limited food and beverage services, including lobby offerings, grab‑and‑go items, and non‑alcoholic beverages
Process retail and grab‑and‑go transactions accurately through the POS system
Maintain cleanliness, organization, and presentation of retail and food offerings
Communicate restocking or supply needs to the Guest Experience Supervisor
Work collaboratively with Guest Experience Attendants, the Guest Experience Supervisor, Night Audit, Housekeeping, and Facilities teams
Follow daily priorities, schedules, and guidance provided by the Guest Experience Supervisor
Support a positive, team‑oriented work environment centered on hospitality and shared accountability
Conduct routine overnight property walks to monitor safety, cleanliness, and facility conditions
Observe and report maintenance, safety, or security concerns to the appropriate department or on‑call contact
Support overnight response to guest‑impacting issues in coordination with Facilities, Guest Services, or on‑call leadership
Follow all established emergency, safety, and incident response procedures
Document overnight activity, incidents, and service observations for daytime teams
Communicate clearly with leadership regarding overnight issues, operational concerns, and guest experience insights
Support seamless daily operations by minimizing guest disruption during transitions or unplanned situations

Requirements

What you’ll need

High school diploma or equivalent required
Prior hospitality, front desk, audit, or overnight operations experience preferred
Strong attention to detail, accuracy, and follow-through
Comfortable working independently during overnight hours
Clear communication skills and professional demeanor
Comfortable working in a fast-paced, multi-system environment while maintaining guest confidentiality and financial accuracy
Ability to learn and navigate PMS, POS, reservation, and CRM systems
Experience with hotel PMS platforms (e.g., StayNTouch, Cloudbeds, Roommaster, Maestro, Mews, or similar)
Proficient with Microsoft 365 tools, including Outlook, Word, Excel, and Teams

Benefits

Comp & perks

Free employee season pass and free or discounted dependent(s) season pass
Free and discounted friends & family day passes
Free transportation to & from Bend, Sunriver, and La Pine
Discounts across the resort (food & beverage, retail, rentals, lessons & more)
Winter season employee housing program & Summer season camping program
401k with up to 5% company match & immediate vesting
Discounted daycare onsite at Mt. Bachelor
Local & national discounts (YETI, Burton, Dell, Subaru, Nokian, Sunriver Golf, Mammut, & more)
Free reciprocal access for employees to other POWDR resorts & 50% day passes at IKON pass resorts

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

PMS systemsPOS systemsreservation systemsCRM systemsMicrosoft 365attention to detailbilling accuracyfood and beverage serviceguest experience managementsafety and incident response

Soft Skills

clear communicationprofessional demeanorindependent workteam-orientedorganizational skillsfollow-throughcollaborationproblem-solvingadaptabilitycustomer service