PostNet

Business Intelligence Developer

• Monitor business performance across the US and ANZ regions, tracking key commercial and operational KPIs and providing timely, actionable insights.
• Analyze sales, operational, customer, and market performance trends to identify opportunities, risks, performance gaps, and key business drivers.
• Develop recurring analyses, business performance reviews, and leadership-ready summaries to support regional decision-making.
• Translate complex data into clear insights, business implications, and practical recommendations for technical and non-technical stakeholders.
• Partner with Sales, Operations, Finance, and other regional functions to support performance planning, forecasting, strategic initiatives, and ad hoc analytical needs.
• Support data consistency and analytical governance by validating data quality, aligning KPI definitions with central standards, and ensuring reporting consistency across the group.
• Act as a primary analytical point of contact for regional business functions, helping stakeholders interpret data and define analytical and reporting requirements.
• Partner with the Corporate BI Manager and Data & Reporting development team to coordinate new reports, dashboard enhancements, data updates, and other analytical solutions.
• Translate regional business needs into clear functional and technical requirements, monitor development progress, and validate outputs against business expectations.
• Deliver ad hoc analyses supporting Network Performance, Shipping, Franchise Development, and other strategic business priorities.
• Proactively identify opportunities to improve reporting processes, analytical workflows, and access to business insights.

BI Regional Analyst

Project Manager

• Partner with Product Management and business stakeholders to define project scope, objectives, strategic value, and success metrics.
• Ensure technology solutions are effectively utilized to deliver measurable business outcomes and value.
• Serve as the strategic liaison between Marketing, IT, vendors, and business stakeholders to align initiatives with organizational goals.
• Collaborate with internal and external technical teams to define high-level approaches for delivering new capabilities and product innovations.
• Translate complex technical concepts into clear, actionable information for non-technical stakeholders.
• Serve as the primary Project Manager for assigned initiatives, ensuring successful, on-time delivery.
• Lead cross-functional projects involving Marketing, Operations, Technology, and other business functions to support innovation and EBITDA growth.
• Develop detailed project plans, establish milestones, and manage priorities across multiple concurrent initiatives.
• Provide clear communication regarding project status, risks, dependencies, and next steps to stakeholders.
• Manage project definition, tracking, reporting, and execution through Jira.
• Partner with Fortidia and third-party development teams to manage backlogs, prioritize work, assign tasks, and groom user stories.
• Create and maintain project roadmaps aligned with business priorities while coordinating with global teams to ensure consistency across initiatives.
• Confirm project funding requirements, validate budget availability, and ensure proper approvals prior to project execution.
• Evaluate and manage project change requests while maintaining alignment with governance standards and stakeholder expectations.
• Support the project lifecycle from Idea and Discovery through Delivery, Go-To-Market Launch, and Optimization.
• Assist in assessing project risks related to value, usability, feasibility, and viability during the discovery phase.
• Facilitate prioritization and Go/No-Go decision points to ensure investments address validated business needs.
• Partner with stakeholders to define, monitor, and report on KPIs and measurable business outcomes.

Analyst

• Monitor business performance across the US and ANZ regions, tracking key commercial and operational KPIs and providing stakeholders with timely, actionable insights.
• Develop recurring analyses and performance summaries to support regional management decision-making.
• Support local departments in maintaining data consistency and analytical governance by validating data quality, aligning KPI definitions with central standards, and ensuring reporting consistency across the group.
• Act as the primary analytical interface for Sales, Operations, Finance, and other regional business functions, helping stakeholders interpret data and define analytical requirements.
• Maintain strong partnerships with the Corporate BI Manager and Data & Reporting development team to request new reports, dashboard customizations, and data updates.
• Translate business requirements from regional stakeholders into clear technical specifications for development teams.
• Ensure the delivery, maintenance, and optimization of dashboards and standard reports for the US and ANZ regions.
• Coordinate reporting enhancements, monitor development timelines, and validate outputs against business expectations.
• Deliver ad hoc analyses supporting initiatives related to Network Performance, Shipping, Franchise Development, and other strategic priorities.
• Provide quantitative insights and recommendations to regional leadership and central corporate teams.

BI Regional Analyst, US/ANZ

• Assist in the client prospecting and lead development phase, including creating customer-specific proposals and supporting the RFP process
• Onboard new accounts and execute legal and financial documentation to ensure smooth customer set-up and transition
• Manage relationships with active national accounts and serve as a primary point of contact for customer communication and issue resolution
• Coordinate complex projects between national customers and AlphaGraphics franchise centers, ensuring high-quality execution, attention to detail, and timely delivery
• Monitor projects and events from start to finish to ensure customer satisfaction and proactively resolve any last-minute issues or concerns
• Maintain visibility into project timelines, shipping logistics, and delivery deadlines, utilizing available resources to provide accurate updates to customers
• Update and prepare customer design files for print production, including resizing artwork, adding bleeds, fixing missing links, and troubleshooting basic file issues
• Handle centralized billing and invoicing processes with accuracy while maintaining a basic understanding of accounts receivable, accounts payable, and profit margins
• Assist with monthly reporting related to National Programs performance, including revenue tracking, YoY growth, lead pipeline updates, customer projects, and franchise location involvement
• Collaborate cross-functionally with sales, operations, marketing, finance, and franchise partners to support program growth and execution
• Create presentations and supporting materials in Google Slides for internal and external audiences

BI Regional Analyst

Project Manager

BI Regional Analyst, US/ANZ

National Programs Project Coordinator