Post Acute Analytics

Operations

• Develop and report on operational statuses and performance opportunities
• Develop presentation materials for client and provider facing teams to utilize
• Identify and present actionable insights for cross-departmental team to utilize
• Track and analyze key performance indicators across multiple clients
• Coordinate with various stakeholders for operational insights needs
• Drive routine deliverables as well as numerous ad hoc requests
• Other duties as required – we are a thriving, growing, company with a lot of opportunity

Operations Analyst

Product Manager

• Own the discovery and delivery of transformational features affecting health and safety
• Work closely with clinical advisors, engineering leads, and industry partners
• Define the Senior PM role with new tooling
• Define and evangelize the roadmap for care transition features
• Lead continuous discovery with clinical end-users
• Design and run rapid experiments to validate problem-solution fit
• Own the full sprint lifecycle from story writing to release
• Collaborate with engineering and design to ship clinically accurate features
• Define and track product KPIs tied to clinical outcomes

Senior Product Manager

Technical Product Manager

• Own the integration product surface area
• Connect integration strategy to product vision—understand how integration capabilities enable or constrain user-facing product goals
• Define and evolve the product vision, roadmap, and outcomes for PAA’s integration platform and customer/partner integrations
• Identify and prioritize integration work based on customer impact, implementation scale, reliability risk, revenue/retention impact, and engineering effort
• Establish and track success metrics (e.g., time-to-integrate, integration reliability/SLA adherence, error rates, throughput/latency, support burden, adoption)
• Partner with Client/Implementation teams and customers/partners to deeply understand integration requirements, constraints, timelines, and acceptance criteria
• Write clear epics, user stories, and technical requirements that enable Engineering to deliver with minimal ambiguity (data mapping, edge cases, error handling, security, observability, and support workflows)
• Define API contracts and integration behaviors in collaboration with engineers (authentication, rate limits, retries, idempotency, schema changes, versioning, and backward compatibility)
• Drive execution within an Agile team
• Own and continuously refine the product backlog for the Integrations Engineering Scrum team
• Lead/enable sprint planning, backlog refinement, and sprint review readiness (ensuring stories are “ready,” dependencies are surfaced, and scope is coherent)
• Coordinate cross-team dependencies (Product, DevOps, InfoSec, Data/Analytics, QA, Implementation, Support)
• Improve integration patterns and reusability: templates, playbooks, standardized workflows, reference architectures, and documentation
• Drive feedback loops from production: analyze incidents, integration failures, customer escalations, and operational pain points; prioritize systemic fixes over repeated one-offs
• Partner with engineering leadership to make pragmatic build-vs-buy decisions and minimize long-term maintenance cost

SDET

• Design, build, and maintain scalable test automation frameworks; create technical solutions, documentation, and training resources to allow our QA engineers to easily create scenarios within these frameworks
• Own end-to-end test strategy for our platform, including functional, integration, regression, performance, and security testing
• Integrate automated testing into CI/CD pipelines in collaboration with our platform engineering team
• Perform load, stress, and performance testing on high-throughput processes
• Mentor QA engineers; drive engineering-wide best practices for testability and quality
• Perform investigation with root cause analysis, and close the loop with new automated coverage

Operations Analyst

Senior Product Manager

Technical Product Manager

Senior Software Engineer – Test