Possible

Compliance Manager

Possible

full-time

Posted on:

Location Type: Hybrid

Location: Seattle • Washington • United States

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Salary

💰 $110,000 - $130,000 per year

About the role

  • Ensure that Possible adheres to applicable laws and regulations by helping to maintain and expand Possible's compliance management system, including vendor and complaint management and employee training.
  • Collaborate with Compliance management in maintaining and accomplishing the monitoring and testing program pertaining to Possible's products and services.
  • Help ensure Possible’s policies and procedures remain current with regulatory change and requirements.
  • Analyze and respond to complaints, including tracking and reporting of trends, patterns and high risk indicators that require root cause analysis.
  • Review advertisements and communications for compliance with applicable regulations while keeping our customers’ perspectives in mind for UDAAP.
  • Assist colleagues and the company's Bank partners with compliance through advice, guidance, and oversight of new and changing products and processes
  • Ensure compliance related issues are collected and remediated through the issues management program.
  • Develop and assist in the implementation of new compliance related processes and special projects.
  • Assist management and the compliance team with responses to state and Bank partners’ examinations and audits.

Requirements

  • 5+ years of financial services compliance work in a Compliance or Legal department at a consumer loan finance company, bank, or credit union.
  • BA/BS Degree, CRCM is a plus. A JD or Paralegal Certification is not required however applicant must have the ability to research and analyze laws and regulations.
  • Solid understanding of laws, regulations, and subjects applicable to consumer lending and credit cards: TILA, ECOA, FCRA, UDAAP, SCRA/MLA, E-SIGN, Privacy, Identity Theft, Marketing, Fair Lending, FDCPA, EFTA, BSA/AML/OFAC, state laws, etc.
  • Experience responding to and monitoring customer complaints.
  • Experience with implementing and maintaining an online training program. Experience providing live training is a plus.
  • Experience completing regulatory and product risk assessments.
  • Experience developing and completing monitoring and testing transactions, disclosures, etc.
  • Experience collecting and assessing vendor due diligence is a plus.
  • Consistent record of leading inter- and intra-department projects.
  • Good communication skills - writes, speaks, and presents information effectively and persuasively across communication settings
  • Works well in fast paced, energetic environment with a ‘Roll-up your sleeves’ attitude.
  • Committed - pursues work with energy, drive, and a strong accomplish orientation.
  • Integrity, ability to work independently and as part of a team, and strong problem-solving skills.
  • Exceptional collaboration skills, and can communicate and coordinate across all teams including Product, Engineering, Design, Marketing, and Operations.
  • Ability to shift and adjust to new technologies, systems and communications platforms.
  • Passionate about building excellent compliance management systems.
Benefits
  • Significant stock options
  • Comprehensive benefits
  • Bonus plan
  • 401(k)
  • Commuter benefits
  • Excellent office space with complimentary drinks and food
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
compliance managementregulatory change analysisroot cause analysiscomplaint managementrisk assessmentsmonitoring and testingvendor due diligenceonline training program implementationlive trainingconsumer lending regulations
Soft Skills
communication skillsproblem-solving skillscollaboration skillsindependenceteamworkadaptabilitycommitmentenergydriveproject leadership
Certifications
BA/BS DegreeCRCM