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Director, Learning Delivery Systems
Positively PartnersTechnology Director for the National Council for Mental Wellbeing, managing learning delivery systems and leading technical strategy for mental health programs.
Tech Stack
Tools & technologiesAWSCloudSDLC
About the role
Key responsibilities & impact- Oversee a team with 3 direct reports, providing a safe and welcoming team environment and ensuring employee growth and development by providing regular coaching, guidance and feedback
- Establish and track team goals, timelines and deliverables, and ensure alignment with organizational and departmental strategic goals
- Serve as solutions architect for the organization's learning delivery platforms, ensuring scalability, security, accessibility, performance and strong user experiences
- Establish and maintain a multi-year technology roadmap for learning delivery systems, aligned to organizational strategy and the needs of multiple business lines
- Partner with internal technology teams to integrate learning delivery systems into the broader tech stack (e.g., identity/access management, CRM, data/analytics, communications)
- Lead the design, implementation, configuration and administration of learning delivery platforms and supporting services
- Manage scope, schedule, resources, budget and risk for platform releases, enhancements and operational improvements
- Define and enforce standards for quality, accessibility, privacy/security, documentation and support readiness for all releases
- Manage relationships and contracts with third-party software providers, ensuring value, accountability and alignment with organizational standards
Requirements
What you’ll need- 7+ years of experience delivering and/or leading enterprise software products or platforms (SaaS or comparable)
- 5+ years of experience leading high-performing teams, including direct people management
- 3+ years of experience in product management, product strategy or platform ownership (roadmap, prioritization, stakeholder management)
- Bachelor's degree or equivalent work experience
- Experience with learning delivery platforms and ecosystems, e-learning technologies and standards, common learning workflows, and digital learning measurement/reporting
- Experience providing solutions architecture oversight for complex, integrated platforms (e.g., APIs, SSO/IAM, CRM, data/analytics)
- Experience leading platform delivery governance (SDLC, QA, release/change management, operational readiness)
- Experience ensuring user-facing platforms meet accessibility and privacy/security requirements
- Experience owning solutions architecture and delivery for cloud-native platforms on AWS (or equivalent), including security, scalability, reliability, and cost considerations
- Experience managing third-party relationships with software providers
- Excellent written and verbal communication skills, with the ability to translate between technical and non-technical stakeholders
- Demonstrated emotional intelligence, delegation, coaching, strategic thinking and a future focus
- Strong time management skills and attention to detail.
Benefits
Comp & perks- Medical, dental, vision, life, and disability insurance
- 403(b) retirement plan with employer contributions after 1 year of service
- Paid time off, including vacation, sick, personal, floating holiday, bereavement and observed federal holidays
- Parental support benefits, including adoption, fertility and surrogacy reimbursement and two weeks paid parental leave
- Free unlimited Relias professional development courses
- Annual professional development and tuition reimbursement funds
- Calm Premium access
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
solutions architectureproduct managementproduct strategyplatform ownershiplearning delivery platformse-learning technologiesdigital learning measurementcloud-native platformsAPIsSDLC
Soft Skills
coachingstrategic thinkingemotional intelligencedelegationtime managementattention to detailcommunicationteam leadershipfeedbackrelationship management
Certifications
Bachelor's degree