Salary
💰 $100,000 - $125,000 per year
About the role
- Serve as the primary point of contact for IT troubleshooting and support for all employees.
- Manage the company’s MDM platform (Jamf suite) while ensuring configuration stays current with new feature releases and resolve issues as they arise.
- Maintain and track the company’s endpoint asset inventory to ensure accuracy and accountability.
- Partner with HR and Security to support onboarding and offboarding activities.
- Administer and maintain Google Workspace environments.
- Collaborate with the Security team on endpoint monitoring, alerting, and remediation.
- Identify opportunities to automate and streamline IT processes and systems.
Requirements
- A self-starter who takes ownership and drives issues to resolution.
- Empathetic and service-oriented, treating employees as valued internal customers.
- Comfortable operating in a fast-paced, ambiguous environment.
- Skilled at proactively identifying and remediating issues before they impact the business.
- Adept at spotting areas for improvement and making thoughtful recommendations.
- Experience working in or with a Security Operations Center (SOC) (Bonus).
- Prior security or incident response experience (Bonus).
- Familiarity with Kandji and/or Crowdstrike (Bonus).
- Offers Equity
📊 Resume Score
Upload your resume to see if it passes auto-rejection tools used by recruiters
Check Resume Score
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
MDM managementendpoint asset inventory managementGoogle Workspace administrationIT troubleshootingautomation of IT processesincident responsesecurity operationsendpoint monitoringalertingremediation
Soft skills
self-starterownershipservice-orientedempatheticproactive problem-solvingadaptabilityrecommendation skillscollaborationcommunicationcustomer service