Portless

Client Partner

Portless

full-time

Posted on:

Location Type: Remote

Location: United States

Visit company website

Explore more

✨ AI Apply
Apply

About the role

  • Drive merchant growth by understanding each merchant's business deeply and identifying opportunities to improve their operations, increase GMV, and expand their reach.
  • Win share of wallet by positioning Portless as the preferred fulfillment partner for merchants currently using multiple 3PLs.
  • Facilitate international expansion by helping merchants enter new markets across our 55+ country network.
  • Activate additional services including order protection, capital facilities, returns, inventory QC, and other Portless offerings.
  • Build executive relationships with founders, CEOs, and operations leaders at your accounts.
  • Partner with Client Success to ensure alignment on account strategy and seamless execution.
  • Own expansion revenue targets with clear forecasting, pipeline management, and deal execution.
  • Contribute to the playbook by sharing what's working, refining expansion strategies, and helping the team get better.

Requirements

  • 5+ years of experience in strategic account management, expansion sales, or management consulting.
  • Proven track record of driving revenue growth within existing accounts.
  • Experience in ecommerce, DTC, or retail so that you can serve as a trusted advisor for common tasks a growing brand optimizes to accelerate growth (reviewing ad sets, checkout optimization, etc.).
  • Experience building and maintaining executive-level relationships (founders, C-suite, VP Operations).
  • Strong commercial acumen with the ability to identify growth opportunities and translate them into revenue.
  • Consultative approach to problem-solving with a deep curiosity about how businesses operate.
  • Experience with CRM and sales tools (HubSpot, LinkedIn Sales Navigator, Gong, etc.).
Benefits
  • Competitive compensation
  • Equity
  • Full benefits
  • Remote-first with occasional team onsites
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
strategic account managementexpansion salesmanagement consultingrevenue growthecommerceDTCcheckout optimizationproblem-solvingcommercial acumen
Soft Skills
relationship buildingconsultative approachcuriositycommunication