Contract Manager
Westinghouse Electric Company
Care Coordination Team Manager
Porter
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Supervise and mentor Care Guide Team
- Create High-performance team culture and drive team to achieve all KPI’s
- Manage schedules, caseloads, performance monitoring, and evaluations.
- Foster a culture of accountability, innovation, and collaboration
- Provide training on workflows/policies, member engagement and communication strategies
- Ensure compliance with regulatory requirements.
- Monitor and improve care coordination of workflows and outcomes.
- Lead your team through implementation of new programs and initiatives.
- Provide onboarding /ongoing training for your team of Care Guides
- Conduct audits and reviews to ensure adherence to internal policies/procedures and policies outlined by our external partners.
- Maintain documentation and reporting standards
- Identify and act on opportunities for process improvement.
Requirements
- Bachelor’s degree in nursing, Social Work, Case Management, or related field, or equivalent experience
- Minimum 3-5 years of experience working in healthcare leading and managing teams.
- Exceptional communication, collaboration, and critical thinking skills
- Experience working in healthcare IT systems/care management software/Electronic Health Records
Benefits
- Remote work environment
- Annual Salary
- Benefits – Medical Dental Vision
- Paid Holidays
- Paid Time Off
- Equipment Support
- Strong team culture
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
performance monitoringtraining on workflowscare coordinationaudits and reviewsprocess improvement
Soft skills
supervisionmentoringteam cultureaccountabilityinnovationcollaborationcommunicationcritical thinking
Certifications
Bachelor’s degree in nursingBachelor’s degree in Social WorkBachelor’s degree in Case Management
