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Junior Customer Success Manager
Portage CyberTechCustomer Success Manager at Portage CyberTech facilitating client satisfaction and retention through effective communication. Collaborates with teams to ensure thriving client relationships and continuous improvement.
About the role
Key responsibilities & impact- Ensure customer satisfaction and retention
- Manage customer renewals
- Build strong relationships with stakeholders
- Collaborate with internal teams to identify trends and resolve issues
Requirements
What you’ll need- Bachelor's degree required
- Fluent in English required
- Excellent communication skills
- Ability to manage customer relationships
Benefits
Comp & perks- No specific benefits listed, but emphasis on diversity and inclusion.
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Soft Skills
customer satisfactioncustomer retentionrelationship managementcollaborationcommunication
Certifications
Bachelor's degree