Customer Support

• You are the first point of contact for all Porsche-related inquiries (e.g., app support, charging processes for our electric vehicles, technical advice, aftersales processes, digital services)
• You identify, escalate and resolve customer inquiries and complaints using our digital tools and your ability to engage with customers
• You resolve complex customer issues via phone, email, chat or video calls together with our Porsche experts
• You participate in regular training to build expert knowledge about our products and services and to provide the best possible customer service
• You document all customer inquiries in our in-house CRM tool, thereby supporting the development of the CRH
• You share your ideas and improvement suggestions with your team
• You stay up to date on all Porsche products and services and play an important role in customer retention

Customer Support

Customer Service, Junior Clerk – Real Estate Appraiser

Customer Service Representative, Dutch

Customer Service & Administrative Clerk, Junior Real Estate Appraiser

Support Agent – Customer Service Representative

Customer Service Specialist