Warranty Sales Representative

. Upsell additional services to existing customers.

Posted 5/14/2026full-timeRemote • 🇨🇴 ColombiaJuniorMid-Level💰 COP 2,250,000 per monthWebsite

Key responsibilities & impact

Upsell additional services to existing customers.
Re-activate previously canceled warranty accounts by addressing cancellation reasons and offering a more affordable warranty option.
Re-engage previously interested customers or customers actively shopping for a warranty by presenting a more affordable warranty solution.
Receive inbound calls, request the customer’s reference number, and upsell micro-warranty products.
Manage and document the sales process in our CRM tool.
Make outbound calls from our calling queue.
Evaluate consumer’s financial needs and identify where our services can help.
Use a script to help guide each call and sell our service.

What you’ll need

1-2 years of sales experience selling products/services over the phone or face-to-face.
Previous experience selling home warranties or auto warranties is a plus.
Strong verbal and written communication skills (English language proficiency).
Ability to work independently in a multi-step sales process and follow up with warm leads via phone or email.
Familiarity with CRM tools like Salesforce.
Proficiency in Microsoft Office.

Comp & perks

Quick recruitment process through video calls.
Paid initial training, as well as ongoing training to help you develop in your role and career.
Support: You’re working from home, but not alone! Your team is available in real-time to help you be successful!
Work/Life Balance: This is a 100% remote job, which means no more time wasted in traffic! Spend more time at home, where your family needs you!

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

sales experienceselling productsselling servicesupsellingmicro-warranty productsfinancial needs evaluation

Soft Skills

verbal communicationwritten communicationindependent workfollow-up skills