Virtual Assistant

PORCH 💚

Virtual Assistant handling client communications for Porch Group while working remotely from Colombia. Scheduling appointments and ensuring a great customer experience with high standards.

Posted 4/17/2026full-timeRemote • 🇨🇴 ColombiaMid-LevelSenior💰 COP 3,886,000 per monthWebsite

About the role

Key responsibilities & impact

Fielding incoming calls, texts, and emails
Answering client questions and providing price quotes
Selling customers on home inspection bookings
Scheduling home inspection appointments
Responding to general office correspondences
Providing great customer experience

Requirements

What you’ll need

Strong communication and language skills: English speaking is a must
Must be detail-oriented, accurate, and committed to following defined processes
Must be able to demonstrate good judgment and decision-making abilities
Strong computer skills: You will be on a computer for your entire shift
Workspace: A quiet space to work, an internet connection of at least 30 Mbps download | 10 Mbps upload

Benefits

Comp & perks

Health insurance
Paid initial training
Ongoing training
Support from team
Work / Life Balance

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

communication skillsdetail-orientedaccurategood judgmentdecision-making abilities