Popsockets

Account Manager

• Serve as the primary owner for all Specialty Retail accounts, including department stores, pop culture retailers, book/toy chains, and promo/closeout buyers.
• Build and maintain strong relationships across buying, planning, supply chain, and marketing teams.
• Develop joint business plans (JBPs) and quarterly/seasonal strategies tailored to each retailer’s unique format and shopper base.
• Own revenue forecasting, opportunity sizing, and performance analysis for each account.
• Drive new distribution expansion opportunities across categories and sub-classifications.
• Manage seasonal pitches, category reviews, product previews, and promotional negotiations.
• Identify white-space opportunities for limited editions, fandom tie-ins, or exclusive product collaborations.
• Ensure flawless item setup, content accuracy, packaging readiness, and in-store merchandising execution in collaboration with Sales Operations and Marketing.
• Track inventory levels, replenishment performance, and sell-through trends; proactively address risks ranging from stock-outs to slow-moving SKUs.
• Manage relationships with off-price and closeout partners to monetize aged inventory responsibly while protecting brand integrity.
• Develop sell-down strategies and timing in coordination with Finance, Planning, and Operations.
• Partner with Marketing on account-specific campaigns, retail storytelling, in-store displays, and seasonal marketing alignment.

Account Manager – Specialty Retail

• Serve as the primary point of contact for assigned big-box accounts, building strong relationships with buyers, planners, inventory teams, and merchant partners.
• Support the development and execution of account-specific strategies, promotional plans, and seasonal initiatives.
• Partner closely with internal stakeholders including Marketing, Operations, Product, and Finance to deliver account needs.
• Track and analyze account performance, identifying risks, trends, and opportunities for accelerated growth.
• Work with Sales Operations to manage new item setup, pricing updates, assortment transitions, and promotional submissions.
• Ensure accuracy and readiness of all merchandising assets, packaging, planograms, and product briefs ahead of key retail resets.
• Monitor inventory levels, forecasts, replenishment, and store-level performance to reduce out-of-stocks and maximize revenue.
• Partner with Supply Chain to ensure consistent product availability and timeline fulfillment.
• Work closely with Marketing on account-specific campaigns, digital content, and in-store marketing activations.
• Communicate account needs clearly across the organization to ensure alignment and timely execution.

Account Manager – Big Box Retail

Marketing

• Lead the development of campaign workback schedules and partner closely with Marketing and Creative stakeholders to ensure assets are delivered on time and according to the brief.
• Manage the end-to-end trafficking of creative projects, including intake, prioritization, assignment, and timing to ensure smooth execution.
• Serve as the central point of contact between creative and cross-functional partners to communicate project status and resolve bottlenecks.
• Partner with the packaging team on project prioritization and timing and provide tactical project management support to streamline workflows and free up designers to focus on creative execution.
• Support on the ongoing refinement of our project management processes and tools to allow team members to focus more on their work and less on process-related tasks.
• Lead the coordination of sample needs across the Marketing team and assist in packing, shipping, and tracking when needed.
• Support team with internal (newsletters, blogs) and external (social media) content creation to help build the brand.
• Assist in event coordination logistics for pop-ups, sponsored events, and more.
• Provide general administrative support to the marketing team, including calendar set-up, organization of marketing materials, and communication with vendors.

Marketing Coordinator

Customer Success Manager

• Own end-to-end management of email and SMS channels, including segmentation, content strategy, automation flows, campaign execution, and reporting.
• Develop and implement lifecycle strategies that increase 30, 90, and 365 day LTV.
• Build and execute campaigns, flows, and automations that support retention objectives.
• Partner closely with the creative team to provide data-driven feedback to optimize campaign design, messaging, and overall effectiveness.
• Serve as the primary owner of relationships with CRM platform partners and vendor representatives, ensuring PopSockets is maximizing platform capabilities.
• Evaluate and optimize the CRM tech stack, being thoughtful and strategic in investments in new tools.
• Actively explore and leverage AI solutions to drive growth, improve personalization, and streamline CRM operations.
• Optimize campaigns through A/B testing, personalization, and customer journey mapping.
• Manage CRM performance health: list hygiene, deliverability, compliance (CAN-SPAM, TCPA, GDPR), and engagement.
• Collaborate with paid media, product, and e-commerce teams to ensure a cohesive customer journey across channels.
• Explore and build loyalty and referral programs to further improve retention.
• Track, analyze, and report performance metrics, translating insights into actionable recommendations.
• 100% ownership of all global CRM operations, ensuring technical requirements (languages, account structures, and localization) are in place to deliver the best customer experience worldwide.

CRM Manager

• Develop and implement comprehensive brand strategies and architectures to position PopSockets as a leader in lifestyle and mobile accessories.
• Serve as global brand guardian, ensuring consistent identity and voice while enabling local market nuance.
• Oversee creative leadership functions to deliver high-quality, scalable content and campaigns.
• Partner with regional leaders to ensure global strategies are localized effectively while maintaining alignment.
• Lead development and execution of global integrated marketing campaigns, ensuring alignment with brand strategy and business goals.
• Oversee integrated marketing to deliver go-to-market planning, consumer campaigns, and performance-driven initiatives.
• Align brand campaigns with consumer acquisition and retention strategies across digital, social, and retail channels.
• Ensure content and assets from creative functions are optimized for diverse media and audiences.
• Lead social media and influencer strategy, building brand community and engagement across platforms globally and locally.
• Oversee licensing strategy and partnerships, leveraging IP collaborations and brand alliances to expand reach and cultural relevance.
• Provide thought leadership on brand partnerships, sponsorships, and collaboration opportunities.
• Oversee marketing operations to ensure disciplined budget management, marketing analytics, and process optimization.
• Manage agency and vendor relationships to deliver cost-effective, high-quality marketing solutions.
• Establish frameworks and processes for global content creation and campaign execution.
• Serve as a key member of the PopSockets Leadership Team, contributing to company-wide strategy, growth, and culture.
• Develop annual global brand and marketing plans with measurable objectives tied to business growth.
• Build and mentor a diverse, high-performing team spanning integrated marketing, licensing, operations, creative, and regional leadership.
• Foster collaboration across functions and geographies, ensuring marketing contributes to enterprise-wide success.

Head of Brand and Marketing

Software Engineer

• PopSockets is looking for a Salesforce Commerce Cloud (SFCC) Developer responsible for managing, maintaining, and enhancing PopSockets websites through SFCC development.
• Collaborate with teams to design, build, and support cross-device software solutions.
• Develop and implement Salesforce Commerce Cloud (SFCC) ecommerce solutions.
• Provide documentation and training to other developers.
• Configure and customize B2C commerce solutions to meet business needs.
• Lead and mentor a small development team.
• Code review and approve pull requests, manage code branches.
• Conduct testing and debugging.
• Identify technology solutions and integrations.
• Recommend coding standards and process efficiencies.

Senior SFCC Developer

Supply Chain

• Launched in 2014 by former philosophy professor David Barnett, PopSockets is a global digital-lifestyle company that sells empowering, fun, and expressive products that improve people’s digital lives. PopSockets has sold over 245 million of its iconic phone grips in 75 countries and now has an expanding ecosystem of related products, including phone cases, wallets, mounts, batteries, and chargers.
• Our mission is to empower enhanced mobile functionality, self-expression, and authentic human connection. We imagine an Eternal Positivity Machine that sparks joy, creativity, and meaningful relationships. We bring this vision to life by upholding the highest standards in materials, packaging, logistics, and design—while ensuring our supply chain and labor practices remain ethical, responsible, and transparent.
• In 2021, PopSockets was honored as one of Fast Company’s World's Most Innovative Companies.
• The Role: The Supply Planner will play a pivotal role in ensuring the timely availability components and finished goods essential for our sales processes. This role involves collaborating closely with the Demand Planning team, developing and managing component forecasts, managing and optimizing finished good inventory flow and availability, and implementing process improvements to optimize our supply chain. The ideal candidate will be a proactive problem-solver with a passion for building and refining processes to enhance operational efficiency.

Supply Planner

Human Resources

• HR Business Partner partnering with leaders and employees to shape a thriving, high-performance culture
• Combines strategic partnership with hands-on HR support—recruitment, onboarding, performance, engagement, and growth
• Ideal candidate is proactive, relationship-driven, and thrives in a fast-moving environment