Popsockets

Project Manager

• Planning and Execution
• Partner with Product, Engineering and Packaging teams to develop project plans, including milestones and timelines, budgets, resources.
• Define project scopes, objectives, deliverables, and success criteria.
• Escalate swiftly when project diverges and re-alignment is necessary.
• Highlight critical paths, proactively identify risks, and develop mitigation plans when necessary.
• 100% ownership of high-level milestones, and total understanding of how to lead the team to the finish line.
• Team leadership & coordination
• Lead and mentor project teams
• Assign tasks, track progress, and resolve conflicts.
• Foster collaboration across departments (Product, Operations, Marketing, IT, Sales)
• Stakeholder Management
• Communicate between stakeholders across departments, executives, vendors to ensure that projects are achieving company-wide initiatives.
• Partner with Product, Engineering and Packaging teams to ensure projects are properly resourced.
• Provide regular updates (status reports, dashboards, presentations), hold cross function teams accountable for.
• Able to determine priority across projects, able to discern and guide the team to accomplish higher value requests over lower impact ones
• Manage risks and develop mitigation strategies and escalate issues when necessary.
• Conduct post-project reviews for continuous improvement.
• Recommend process improvements and best practices.

Senior Project Manager

Data Engineer

• Design, build, and maintain enterprise ETL/ELT pipelines in Microsoft Fabric using Dataflow Gen2, Data Factory pipelines, and other Fabric-native tools
• Collaborate closely with other Data Engineers and Developers in India to deliver scalable, well-orchestrated data solutions that support a global business
• Ingest data from new and existing source systems into Microsoft Fabric using a combination of out-of-the-box connectors, APIs, and custom integration approaches
• Transform and standardize disparate datasets into report-ready tables optimized for Power BI and downstream analytics use cases
• Engineer and maintain dimensional models, including star schemas with fact and dimension tables, to support enterprise reporting and analytical scalability
• Collaborate with analysts and business stakeholders to understand data requirements and translate them into robust warehouse and semantic-ready data structures
• Create and monitor jobs, alerts, and data quality checks to identify missing, incomplete, or inaccurate data and perform root cause analysis to resolve issues
• Optimize data transformations, query performance, and warehouse design to improve reliability, efficiency, and cost management
• Prepare and maintain data architecture documentation, pipeline documentation, system diagrams, and ERDs to clearly communicate lineage and transformation logic
• Assist in building roadmaps for new data sources, warehouse enhancements, and process automation opportunities within the Fabric ecosystem
• Identify opportunities to improve reporting enablement, automation, and analytical capabilities across the business
• Other duties as assigned, including ad hoc project work

Graphics Designer

• Lead new product and line-extension packaging design projects from concept through final, print-ready artwork
• Ensure packaging aligns with brand standards, retail requirements, and regional regulations (US + China)
• Partner with Creative, Product Marketing, Product, and Engineering to manage feedback, revisions, dielines, and production specs efficiently
• Collaborate with Supply Chain and Operations to ensure packaging is manufacturable, cost-conscious, and delivered on timeline
• Lead the design development of visual merchandising programs across wholesale, owned retail, and shop-in-shop environments in the US and China—setting creative direction, creating core assets/toolkits, and partnering with external agencies for execution as needed
• Design in-store fixtures, displays, signage, planograms, and retail toolkits that elevate the brand and drive conversion
• Translate global brand vision into regionally relevant retail executions, adapting for market needs while maintaining brand consistency
• Own creative from brief through final production: concepting, design, iterative feedback, and production-ready files
• Partner closely with Wholesale, Owned Retail, Sales, Marketing Ops and Regional teams to align on retail strategy, timelines, and execution needs
• Serve as the design bridge between US HQ and China, working with the Head of Creative in China to ensure seamless collaboration and high-quality output
• Collaborate with Product, Supply Chain, and Operations to ensure designs are manufacturable, cost-conscious, and on schedule
• Establish and maintain clear workflows, timelines, and approval processes for visual merchandising and packaging design
• Manage external vendors and partners as needed (packaging print vendors, fixture fabricators, and VM agencies)
• Ensure all outputs meet quality, brand, and execution standards across regions

Contract Graphic Designer, Visual Merchandising, Packaging

Affiliate Manager

• Recruit, vet, and onboard creators through TikTok Shop Affiliate Center, Creator Marketplace, and direct outreach
• Design and manage the commission structure (tiered, performance-based) and day-to-day affiliate operations
• Run the seeding program: product sampling, brief delivery, and posting-cadence enforcement
• Build and own a rights-cleared content library. Secure usage rights in every creator agreement and turn that library into ammunition for paid acquisition across Meta, Snapchat, AppLovin, YouTube, Pinterest, and every other channel we run
• Partner with Paid Media to identify organic-winning content and deploy it through Spark Ads and whitelisted campaigns across TikTok, Meta, and other performance channels
• Partner with Creative Strategy to bring the science side of creator content
• Partner with Post Production to craft additional variations and deliver proper channel-specific sizing
• Build and run a creator community (Discord or equivalent) with coaching, trend updates, and product information
• Manage creator agreements, payout operations, and 1099 compliance
• Reconcile affiliate GMV, ROAS, conversion rate, and return-adjusted creator profitability across TikTok Seller Center, affiliate platforms, and internal reporting
• Report weekly on program KPIs and creator performance
• Leverage AI to build tools that support endless scaling of the program

Creative Strategist

• Ship 80+ new ad concepts per month, structured across a hook × angle × format testing matrix
• Translate performance data (hook rate, hold rate, thumbstop, CTR, ROAS) into clear, executable briefs
• Run weekly winner/loser post-mortems and maintain a living creative insights library
• Own variant strategy: iteration velocity, formats (UGC, static, motion, carousel), and scaling decisions
• Partner closely with Paid Media to align on spend, scaling thresholds, and fatigue signals
• Collaborate with Creator/Affiliate teams to turn top-performing content into Spark Ads and whitelisted campaigns
• Brief editors and creators for fast, high-quality execution (1–2 rounds max)
• Share performance insights with Brand, Organic, and Influencer teams to improve cross-channel output
• Report weekly on creative performance, insights, and testing roadmap
• Use AI tools to accelerate concepting, analysis, and workflow efficiency
• Support forecasting and financial planning through creative performance insights

Operations

• Provide strategic direction and hands-on leadership to the 3PL fulfillment operations team, ensuring precision and efficiency in receiving, inventory management, order processing, and shipping.
• Analyze key performance indicators (KPIs) to identify improvement opportunities and implement strategies to enhance operational efficiency, reduce costs, and improve order fulfillment accuracy.
• Build and maintain strong sustainable relationships with 3PL partners, collaborating closely to ensure alignment on goals, expectations, and operational processes.
• Lead contract negotiations with 3PL partners to secure favorable terms and service level agreements that maximize organization value.
• Develop and implement streamlined processes, standard operating procedures (SOPs), and best practices to optimize fulfillment operations, minimize errors, and reduce lead times.
• Leverage technology solutions, such as Warehouse Management Systems (WMS) and order management platforms, to enhance visibility, data accuracy, and reporting. Build business cases for system enhancements and collaboration with technical partners for implementation.
• Work closely with IT, customer service, inventory planning, merchants, and external partners to ensure seamless communication, creative problem solving and alignment of objectives.
• Coach, mentor, and develop high-performing operations teams, fostering a culture of continuous improvement and professional growth.
• Identify potential risks in the fulfillment process and develop mitigation strategies to ensure business continuity and minimal disruptions.
• Other duties or missions as assigned, adapt to changes in job requirements, learning and applying new skills as needed.

Senior Manager – Fulfillment Operations

Copywriter

• Campaign copy across digital channels—email, paid social, display, and website content
• Product detail page (PDP) copy for PopSockets.com and wholesale partner platforms, written with SEO best practices in mind
• Paid ad copy for performance campaigns, balancing brand voice with conversion intent
• Scripts for short-form social video (TikTok, Reels, YouTube Shorts), online video advertising (OLV), and brand films
• Voiceover scripts, supers, and on-screen text for motion and animated content
• Creative frameworks and talking-point briefs for influencer and creator partnerships
• Packaging copy that communicates product benefits and brand personality with clarity and charm
• Retail point-of-purchase fixtures, in-store signage, tradeshow collateral, and printed brand materials
• Website micro-copy—CTAs, navigation labels, onboarding flows, checkout messaging, error states, and confirmation copy for PopSockets.com
• Your copy is consistently fun, on-brand, and strategically aligned—not just clever for clever's sake
• Up to at least one inconsistency in existing brand copy and proposed a solution.