Popl

Quality Assurance Analyst

Popl

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇺🇸 United States

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Salary

💰 $70,000 - $90,000 per year

Job Level

Mid-LevelSenior

Tech Stack

SQL

About the role

  • Test with precision: Meticulously test the Popl Dashboard and mobile app to ensure all updates, features, and bug fixes perform flawlessly.
  • Collaborate cross-functionally: Work closely with product, engineering, and customer success teams to communicate issues and verify fixes.
  • Support our users: Provide frontline support to customers, troubleshoot technical issues, and help users get the most out of Popl.
  • Streamline feedback: Organize and prioritize feature requests and bug reports to help guide our product roadmap.

Requirements

  • Someone who has extreme attention to detail (In your application mention “EATD”)
  • A self-starter who is enthusiastic, great with people, skilled in trouble shooting, and excited to become our newest Popl expert.
  • General tech support experience with SaaS products
  • Ability to troubleshoot technological difficulties
  • Ability to work with our SQL backend (training provided)
Benefits
  • Fully remote
  • Competitive salary
  • Meaningful equity
  • Full insurance & benefits
  • Unlimited PTO
  • $250 monthly wellness credit

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
SQLSaaStroubleshootingbug fixingfeature testingtechnical support
Soft skills
attention to detailself-starterenthusiasminterpersonal skillscommunication
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