Support Engineer

• Designing and developing information systems to improve process efficiency, scalability, increase user productivity, and reduce costs.
• Explore and help solve Automation and IT bugs.
• Work directly with System Architects and Administrators to identify and build automations to support business functions across Marketing, Sales, and Fulfillment operations.
• Support the IT administrator in conjunction with HR and various managers, in automating employee onboarding and offboarding tasks.
• Occasionally attend meetings with internal stakeholders (with a systems architect) to fully understand project requirements and provide technical expertise.
• Develop software documentation and user guides for systems.

IT Support Engineer

Deskside Support Technician

Support and Infrastructure Analyst

Principal Technical Support Engineer

Senior IT Support Engineer