Staff Product Manager, Payments

Polymarket

Staff Product Manager guiding payments and identity operations at Polymarket, the leading prediction market platform. Owning critical payment infrastructure and user experience processes in a regulated environment.

Posted 4/13/2026full-timeNew York City • New York • 🇺🇸 United StatesLeadWebsite

Tech Stack

Tools & technologies

GoRuby on Rails

About the role

Key responsibilities & impact

Own all consumer and exchange payment rails end-to-end — including cards, ACH, bank transfers, wires, and stablecoins
Obsess over uptime, conversion rates, and success rates across every funding method. You will build the dashboards, set the SLAs, and own the outcomes
Understand the exchange and clearing implications of operating within a regulated environment — you should know what a clearing house is, what a DCO and DCM are, and how funding flows interact with the system as a whole
Build and maintain relationships with banks, card networks (Visa, Mastercard), and payment processors, including proactive work on fraud reduction, chargeback management, and expense management
Work cross-functionally across product, backend, and exchange teams to ensure funding flows are seamless from the user's perspective
Work with our compliance and risk teams to optimize payments in support of our users
Own KYC end-to-end — including pass rates, rejection quality, and drop-off at every step of the funnel
Obsess and understand the what and the why behind rejections and false-positives
Monitor identity funnel metrics daily; run experiments to improve conversion without compromising compliance
Understand the regulatory requirements of operating as a CFTC-regulated exchange and translate them into identity requirements
Partner with compliance, legal, and external identity vendors to stay ahead of requirements

Requirements

What you’ll need

7+ years in payments, fintech, or financial infrastructure, ideally at a regulated exchange, neobank, or high-volume consumer fintech
Deep hands-on experience with payment rails (ACH, card, bank integrations), KYC/AML providers, and fraud tooling
You've managed real relationships with card networks or banking partners. You know who to call at Visa when there's a problem
Strong understanding of the US regulatory environment for financial products: CFTC, BSA/AML, KYC requirements
Product-minded: you read conversion funnels, run experiments, and care deeply about user experience, not just compliance checkbox-ticking
Technical enough to work closely with engineers, review APIs, and debug issues. You don't need to write Go but you should be able to read a webhook payload
Very comfortable with ambiguity and speed.

Benefits

Comp & perks

Competitive salary & equity
Unlimited PTO
Full Health, Vision, & Dental coverage
401k match
Hardware setup — new MacBook Pro, big display, & accessories

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

payment railsACHbank transfersstablecoinsKYCAMLfraud toolingAPI reviewwebhook payloadconversion funnels

Soft Skills

relationship managementcross-functional collaborationproblem-solvinguser experience focusadaptabilitydata analysiscommunicationexperiment runningattention to detailstrategic thinking