Polymarket

Staff Product Manager, Payments

Polymarket

full-time

Posted on:

Location Type: Hybrid

Location: New York City • New York • United States

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Job Level

Lead

Tech Stack

GoRuby on Rails

About the role

  • Own all consumer and exchange payment rails end-to-end — including cards, ACH, bank transfers, wires, and stablecoins
  • Obsess over uptime, conversion rates, and success rates across every funding method. You will build the dashboards, set the SLAs, and own the outcomes
  • Understand the exchange and clearing implications of operating within a regulated environment — you should know what a clearing house is, what a DCO and DCM are, and how funding flows interact with the system as a whole
  • Build and maintain relationships with banks, card networks (Visa, Mastercard), and payment processors, including proactive work on fraud reduction, chargeback management, and expense management
  • Work cross-functionally across product, backend, and exchange teams to ensure funding flows are seamless from the user's perspective
  • Work with our compliance and risk teams to optimize payments in support of our users
  • Own KYC end-to-end — including pass rates, rejection quality, and drop-off at every step of the funnel
  • Obsess and understand the what and the why behind rejections and false-positives
  • Monitor identity funnel metrics daily; run experiments to improve conversion without compromising compliance
  • Understand the regulatory requirements of operating as a CFTC-regulated exchange and translate them into identity requirements
  • Partner with compliance, legal, and external identity vendors to stay ahead of requirements

Requirements

  • 7+ years in payments, fintech, or financial infrastructure, ideally at a regulated exchange, neobank, or high-volume consumer fintech
  • Deep hands-on experience with payment rails (ACH, card, bank integrations), KYC/AML providers, and fraud tooling
  • You've managed real relationships with card networks or banking partners. You know who to call at Visa when there's a problem
  • Strong understanding of the US regulatory environment for financial products: CFTC, BSA/AML, KYC requirements
  • Product-minded: you read conversion funnels, run experiments, and care deeply about user experience, not just compliance checkbox-ticking
  • Technical enough to work closely with engineers, review APIs, and debug issues. You don't need to write Go but you should be able to read a webhook payload
  • Very comfortable with ambiguity and speed.
Benefits
  • Competitive salary & equity
  • Unlimited PTO
  • Full Health, Vision, & Dental coverage
  • 401k match
  • Hardware setup — new MacBook Pro, big display, & accessories
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
payment railsACHbank transfersstablecoinsKYCAMLfraud toolingAPI reviewwebhook payloadconversion funnels
Soft Skills
relationship managementcross-functional collaborationproblem-solvinguser experience focusadaptabilitydata analysiscommunicationexperiment runningattention to detailstrategic thinking