Analyst

PoloWorks

Microsoft Analyst providing support and enhancing Power Platform solutions used across PoloWorks. Collaborating with colleagues and ensuring effective technology solutions for the business.

Posted 7/13/2026full-timeCheltenham • 🇬🇧 United KingdomMid-LevelSenior💰 £35,000 - £45,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong expertise in Microsoft Power Platform technologies, including Power Apps, Power Automate, and Power BI, while effectively troubleshooting complex technical issues and supporting user needs. Proficient in governance, compliance reporting, and enhancing operational efficiency through proactive problem-solving.

Highest-signal resume keywords

Microsoft Power PlatformPower Apps (Canvas and Model-Driven)Power AutomatePower BIDataverse

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

TroubleshootingTechnical Issue ResolutionData GovernanceBusiness Solutions IntegrationAnalytical Skills

Soft Skills

Problem-SolvingProactive Improvement IdentificationUser Support

Industry Keywords

Insurance OperationsCompliance ReportingAudit Requirements

About the role

Key responsibilities & impact

Provide support for Power Platform applications, workflows and reporting solutions.
Log, triage and resolve incidents, service requests and technical issues.
Investigate and troubleshoot problems across Power Apps, Power BI and Dataverse environments.
Support key business processes and operational activities, ensuring systems remain effective and reliable.
Assist with governance, compliance reporting and audit requirements.
Create and maintain user guides, knowledge articles and FAQs.
Identify recurring issues and recommend improvements to enhance efficiency and user experience.
Work with stakeholders to support the delivery of new solutions and system enhancements.
Contribute to projects and transformation initiatives involving Microsoft technologies.

Requirements

What you’ll need

Strong hands-on experience with Microsoft Power Platform technologies, including:
- Power Apps (Canvas and Model-Driven)
- Power Automate
- Power BI
- Dataverse
The ability to troubleshoot and resolve complex technical issues independently.
A strong understanding of Microsoft-based business solutions, integrations and data structures.
Experience supporting users and translating technical concepts into simple, practical solutions.
Knowledge of security, permissions, role-based access controls and data governance principles.
Excellent analytical and problem-solving skills.
A proactive approach to identifying opportunities for improvement.
Experience in insurance operations (desired but not essential)

Benefits

Comp & perks

competitive salary
discretionary annual bonus
minimum 24 days of annual leave (with the option to buy more)
flexible, hybrid working
private health insurance
life assurance
income protection
enhanced pension contributions
occupational maternity and paternity pay
access to company volunteering days
Electric Vehicle (EV) leasing scheme
employee assistance programme with retail discounts and savings
generous employee referral scheme
regular sports and social events
free Cheltenham bus travel