People & Culture Generalist

PolicyMe

People & Culture Generalist at remote-first insurance startup transforming the insurance industry in Canada. Focused on enhancing employee experience through HR operations and programs.

Posted 5/8/2026full-timeToronto • 🇨🇦 CanadaMid-LevelSenior💰 CA$71,500 - CA$88,000 per yearWebsite

About the role

Key responsibilities & impact

Manage all employee data within our People systems including onboarding, role changes, promotions, terminations and more — all with a focus on accuracy.
Own our onboarding and offboarding experiences, partnering closely with IT and Finance.
Support execution of performance reviews, engagement surveys, and company-wide people programs, including coordination, communications, and reporting.
Own coordination with our benefits provider and ensure employees are maximizing our program.
Fully own our company social events, including the planning and execution of our in-person company events (we bring our company together twice a year!), virtual and team events.
Manage our office - while we are remote-first, we have an office in downtown Toronto that many of us frequent on Thursdays. You’d be responsible for all support / coordination of office activities.
Annual gifting coordination, helping think through what will bring the most joy to our employees to celebrate the year and executing on the vision.
Serve as a trusted point of contact for employees and managers on HR inquiries.
Help deliver and continuously improve core people programs such as performance reviews, engagement initiatives, learning and development, and team culture initiatives.
Own metrics and reporting across all the areas you’re responsible for.
Support time sensitive projects and requests from the VP, People & Culture

Requirements

What you’ll need

3+ years of experience in an HR, People Operations, or People & Culture role, ideally in a fast-paced startup or high-growth environment.
Strong knowledge of core HR practices across employee lifecycle management, people operations, and compliance.
Experience supporting people programs such as onboarding, performance management, engagement, and policy administration.
Someone with a ‘yes, I can help’ attitude, who will be there to support our People team as well as all our employees.
Highly organized with strong attention to detail and the ability to manage multiple priorities at once.
Strong interpersonal and communication skills, with the ability to build trust across teams and levels.
Comfortable working with HR systems, documentation, and process improvement.
Sound judgment and discretion when handling sensitive and confidential information.
Nice to have: Experience using AI tools and workflow automations to improve efficiency, streamline processes, and support better decision-making.
Must be located in Toronto and willing to work in-office 1-2 days per week.

Benefits

Comp & perks

Generous PTO - 20 vacation days
A comprehensive benefits plan with premiums paid in full by PolicyMe
Investment in your professional development, including an L&D budget, AI tooling budget, performance reviews twice a year and ongoing feedback to ensure you reach your highest potential
An extremely high performing, low-ego, remote-first team that is truly disrupting an old industry
Option to work from home or our Toronto-based office (bonus: we cover the costs to bring all our employees in-person twice a year for experiential socials!)
Access to stock options based on performance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

employee lifecycle managementperformance managementpolicy administrationprocess improvementHR systems

Soft Skills

attention to detailorganizational skillsinterpersonal skillscommunication skillstrust buildingsupportive attitude