PolicyMe

Product Manager

• Define & Own the Product Vision
• - Evolve our product strategy to improve customer delight, retention, referral growth, operational efficiency, and cross-product adoption.
• - Develop a compelling long-term vision for how to make insurance simple for Canadians, from how customers discover new products of ours to how they manage it post-sale.
• - Build and champion a roadmap that balances innovation, operational excellence, and long-term scalability.
• - Develop a deep understanding of customer and operational pain points, using those insights to shape strategy and prioritization.
• - Establish clear OKRs and success metrics that align teams around measurable business and customer outcomes.
• Solve Ambiguous Problems
• - Take open-ended, unstructured problems and break them down into clear opportunities, strategic priorities, and executable plans.
• - Bring creative, first-principles thinking to solve complex challenges that have not been solved before in the Canadian insurance market.
• - Balance customer needs, technical constraints, operational realities, and business priorities when making product decisions.
• - Lead through ambiguity and create clarity for teams and stakeholders across the organization.
• Drive End-to-end Execution and Delivery
• - Lead the product team through the full product lifecycle: problem definition, discovery, solution design, scoping, execution, launch, and iteration.
• - While you’ll shape the strategic direction, you’re also highly execution-oriented and willing to dive into the details when needed.
• - Ensure we build the right things, the right way, at the right time by balancing short-term wins with long-term platform investments.
• - Collaborate closely with Product Design and Engineering to build best-in-class customer and internal product experiences.
• - Write clear, actionable product specifications that connect business goals, customer needs, operational requirements, and technical constraints.
• - Coordinate closely with Growth, Customer Success, Operations, and other stakeholders to ensure launches are operationally ready and well-supported.
• - Drive alignment across teams and act as the connective tissue between stakeholders with competing priorities.
• Measurement, Experimentation and Iteration
• - Define success metrics and measurement frameworks for all major initiatives, including customer engagement, funnel conversion, retention, operational efficiency, and long-term customer value.
• - Design and run experiments to validate hypotheses, de-risk larger investments, and accelerate learning.
• - Partner closely with Data to build dashboards, analyze product performance, and translate insights into actionable next steps - including when to pivot, double down, or sunset initiatives.
• - Use data, customer insights, and business context to continuously refine strategy and prioritization.

Principal Product Manager, Accounts – Automation

Full-stack Engineer

• Leading the design and development of full stack features for our AI-powered web application using Python, React, Redux, PostgreSQL, and AWS
• Defining the technical vision and architectural principles for AI/ML systems
• Driving innovation by researching and prototyping cutting-edge AI technologies
• Ensuring security, scalability, and observability best practices across cloud architecture
• Work within a cross-functional environment partnering closely with product, design, and business teams to communicate technical designs/strategies
• Serve as a role model for engineering standards and bring consistency across systems and processes while mentoring junior and intermediate engineers
• Help drive sound technical decision-making across ambiguous, system-spanning problems

Principal Product Manager, Accounts – Automation

Senior Software Engineer