Claims Administrator
Police Federation of England and Wales
full-time
Posted on:
Location Type: Hybrid
Location: Leatherhead • 🇬🇧 United Kingdom
Visit company websiteSalary
💰 £30,000 per year
Job Level
Mid-LevelSenior
About the role
- Track and process invoices from panel solicitors and independent contractors
- Setting up new panel firms on the Claims system
- Creating and monitoring Claims System related IT tickets
- Respond to panel firms queries in relation to Claims system issues
- Assist the team with claims processing
- Support with the administration of appeal processing and monitoring
- Track and manage file transfers between solicitor firms
- Assist Claims Handlers with effective diary management and follow up with panel firms when as and when required
- Adhere to department’s standard operating procedures at all times
- To receive company training as may be necessary and attend staff meetings when required
- Other administrative tasks as and when required
Requirements
- Previous administration experience
- Excellent communication skills and able to build relationships
- Well organised, with excellent attention to detail and the ability to multitask and use initiative
- Proficient in MS Office suite
- Professional, courteous and able to work confidentially
- **Please note that these duties and responsibilities are not exhaustive and may be changed from time to time in line with the reasonable requirements of the Police Federation and as directed by the line manager, on behalf of Head of the Department.
Benefits
- flexible working
- hybrid working
- competitive salary
- life assurance
- private healthcare
- enhanced pension contribution
- enhanced leave
- employee assistance program
- onsite free lunches and refreshments
- free onsite gym
- free onsite parking
- 26 days holiday (increasing with length of service)
- mental health clinics
- support for continuous professional development
- employee discounts and more….**********
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
administrationclaims processingdiary managementinvoice processingfile transfer management
Soft skills
communication skillsrelationship buildingorganizational skillsattention to detailmultitaskinginitiativeprofessionalismcourtesyconfidentiality