Transportation Analyst
Poli Conecta
full-time
Posted on:
Location Type: Remote
Location: Remote • New Jersey • 🇺🇸 United States
Visit company websiteJob Level
JuniorMid-Level
About the role
- Manage last-mile delivery operations for both B2B and DTC orders
- Support clients with daily questions related to delivery performance and service levels
- Identify gaps in communication and operational visibility, reporting insights to the team
- Resolve client tickets within agreed SLAs
- Analyze Power BI reports and other systems to respond to client inquiries
- Interact with logistics partners, including warehouses, carriers, systems, and freight forwarders, to ensure accurate and timely solutions
Requirements
- Fluent English (spoken and written)
- At least 2 years of experience in transportation, logistics, customer service, and/or supply chain
- Strong organizational, communication, and problem-solving skills
- High attention to detail and ability to manage multiple priorities
- Proactive, collaborative, and adaptable professional profile
- Interest in working with multiple clients and retailers across different countries
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Power BIlogisticstransportationcustomer servicesupply chaindelivery operationsdata analysisproblem-solving
Soft skills
organizational skillscommunication skillsattention to detailproactivecollaborativeadaptableability to manage multiple priorities