Polarise

Operations

• As an Operational Excellence Manager, you work closely with the COO to ensure that operational processes, strategic initiatives, and cross-functional projects are clearly structured and consistently executed.
• You analyze workflows, identify bottlenecks, develop scalable standards, and actively drive key initiatives forward.
• You are responsible for identifying process gaps, inefficiencies, and bottlenecks, and deriving concrete improvement measures as well as use cases for AI agents.
• You design and document clear target processes, roles and responsibilities, handovers, and standards.
• Setting up and managing project plans - including target state, scope, milestones, timelines, risks, and decision requirements - is part of your day-to-day work.
• You facilitate alignment across departments and track actions, decisions, and open items.
• You prepare decision-making materials, management updates, and structured communication for the COO and relevant stakeholders.
• You support the development of a scalable operating system for the company’s next growth phase.
• You help introduce the right tools, templates, dashboards, routines, and AI agents to improve transparency and execution speed.