Project Assistant – Post Sales Surveillance
Polaris Inc.
full-time
Posted on:
Location Type: Office
Location: Wyoming • Minnesota • Wyoming • United States
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Salary
💰 $25 - $30 per hour
About the role
- Support and facilitate the safety claim process for Post Sales Surveillance (PSS)
- Gather information from dealers and customers, and communicate case resolutions
- Act as a Polaris ambassador to customers
- Support investigation teams with data collection during active investigations
- Provide support to other Polaris departments as needed
- Promote a Culture of Safety within Post Sales Surveillance and Polaris
- Recognize and communicate sensitive and urgent issues to leadership
Requirements
- 2-3 years previous technical or consumer service experience preferred
- Experience within the Powersports or Automotive industries is preferred
- Systems expertise with CRM and AS400 applications
- Strong organizational and communication skills required
- Conflict management skills a plus
- Ability to handle changing priorities and a fast-paced environment required.
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Wellness programs
- Paid time off
- 401(k) matching
- Employee Stock Ownership Plan
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
data collectiontechnical service experienceconsumer service experienceCRM applicationsAS400 applications
Soft skills
organizational skillscommunication skillsconflict managementability to handle changing prioritiesability to work in a fast-paced environment