Pointr

Technical Project Manager

Pointr

full-time

Posted on:

Location Type: Hybrid

Location: Boston • Massachusetts • United States

Visit company website

Explore more

✨ AI Apply
Apply

Salary

💰 $120,000 per year

About the role

  • As assigned, own requirements gathering, project planning, implementation, and deployment support for our global clients and partners, ensuring timely, efficient delivery and high levels of customer satisfaction.
  • As assigned, own ongoing support of existing customers, including upgrades, expansion, and further product integration.
  • Proactively partner with commercial and technical stakeholders, regularly educating them on Pointr’s solutions and deployment process while serving as a key partner to their success
  • Closely collaborate with developers, designers, and deployment managers to integrate Pointr’s suite of technology with client applications
  • Investigate and diagnose hardware and software challenges alongside Pointr’s delivery teams to ensure solution quality and sustainability
  • Facilitate client status meetings to manage the scope and schedule of multiple, often concurrent deployments
  • Learn! Master Pointr’s product suite to better understand how clients can use our technology and in turn supplement our product roadmap
  • Value inclusivity and contribute to a culture that empowers you to show up as your authentic self

Requirements

  • 5+ years of IT project management or technical consultancy experience in a hardware or software company
  • Experience leading the delivery and support phases of the customer lifecycle.
  • A self-starter by nature with applied knowledge of agile software development processes and a strong interest in learning about indoor location technology
  • Strong interpersonal skills, with the ability to solve problems and foster relationships with technical and commercial stakeholders
  • Process-oriented with an eye for detail and improvements
  • Ability to communicate in English fluently and idiomatically
Benefits
  • Supportive, kind (no-ego), and smart team
  • Hybrid work (2 days being in the office is required)
  • International environment and inclusive culture
  • Competitive base salary and attractive stock options
  • Cool and comfortable office in Boston (Back Bay) or access to WeWork in other locations
  • Private health care (75%) and Dental
  • Company-sponsored parental leave
  • 18 days PTO, plus sick time + 12 holidays per year
  • 401(k) retirement scheme
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
IT project managementtechnical consultancyagile software developmentrequirements gatheringproject planningimplementationdeployment supporthardware troubleshootingsoftware troubleshootingproduct integration
Soft Skills
interpersonal skillsproblem-solvingrelationship buildingprocess-orientedattention to detailcommunicationself-startercollaborationcustomer satisfactioninclusivity