Senior Vice President – General Manager, Acute & Payer

PointClickCare

Senior Vice President & General Manager leading Acute & Payer business unit at PointClickCare. Overseeing operations, revenue growth, and product commercialization in healthcare technology.

Posted 7/21/2026full-timeMississauga • 🇨🇦 CanadaSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive P&L accountability and strategic leadership in the healthcare sector, with a focus on driving revenue growth and operational excellence. Proven ability to commercialize AI-powered solutions and lead high-performing teams while fostering innovation and customer engagement.

Highest-signal resume keywords

P&L AccountabilityAI-Powered Product CommercializationSaaS Business LeadershipTeam Development and Succession PlanningCross-Functional Collaboration

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

P&L ManagementRevenue Growth StrategyEBITDA Margin ManagementAI Product DevelopmentSaaS OperationsMarket Expansion PlanningCustomer Experience ManagementM&A IntegrationStrategic Partnership DevelopmentOrganizational Design

Soft Skills

LeadershipInnovationCross-SellingCustomer EngagementPerformance Culture Development

Certifications & Qualifications

Bachelor’s DegreeMBA Preferred

Industry Keywords

Healthcare SectorHealth SystemHealth PlanConvener MarketsCare CoordinationDecision Support Solutions

About the role

Key responsibilities & impact

Serve as General Manager of the Acute & Payer business unit with full P&L accountability, setting the strategic vision and market expansion plan across Health System, Health Plan, and Convener markets as part of the senior leadership team
Own P&L performance and manage the business against EBITDA margin targets, balancing continued investment in growth with disciplined cost management while scaling beyond $100M in annual revenue
Drive the strategy and commercialization of AI-powered products across the Acute & Payer portfolio, partnering closely with Product and Engineering to bring new capabilities to market with effective packaging, pricing, and go-to-market plans
Champion innovation and deepen integration and cross-sell across the combined portfolio, incorporating the voice of the customer into strategy and identifying strategic partnerships and M&A opportunities to expand capabilities
Own the end-to-end customer experience across the Acute & Payer business, strengthening engagement, retention, and long-term value while ensuring customer needs inform the product roadmap
Build and lead a high-performing organization, establishing scalable operating processes, fostering a strong performance culture, and developing future leaders through succession planning and talent development

Requirements

What you’ll need

10+ years of experience as a business or P&L leader, with deep expertise leading complex, multi-product SaaS organizations within the healthcare sector
Bachelor’s degree in business, healthcare, technology, or a related field required; advanced degree such as an MBA preferred
Proven success owning full P&L accountability, including revenue growth and EBITDA margin management, for businesses scaling beyond $100M in annual revenue
Strong experience integrating and cross-selling across acquired or combined product portfolios to drive organic growth and customer value
Demonstrated ability to shape and commercialize AI-powered or emerging technology solutions into monetizable offerings
Track record of building, leading, and developing high-performing teams, including succession planning and organizational design
Broad general management capability spanning strategy, go-to-market execution, operations, and cross-functional collaboration with Product and Engineering
Experience in Health System, Health Plan, or Convener markets and familiarity with care coordination or decision support solutions is considered an asset
Experience supporting M&A integration, strategic partnerships, and executive-level stakeholder engagement, including serving as a visible leader for high-growth business units

Benefits

Comp & perks

Benefits starting from Day 1
Retirement Plan Matching (RRSP & 401K)
Flexible Paid Time Off
Lifestyle/Wellness Spending Account
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Learning Programs & Resources
Employee Recognition … and more!