Senior Application Engineer – Salesforce, Agentforce Ai

PointClickCare

Senior Application Engineer specializing in Salesforce Agentforce AI at health tech company PointClickCare. Architecting and delivering AI agents and automations to transform system workflows.

Posted 7/13/2026full-timeRemote • 🇨🇦 CanadaSenior💰 CA$110,000 - CA$120,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in building AI-driven Salesforce solutions and automations, with a strong focus on integrating external data sources and creating efficient test automations. Proficient in Agile methodologies and DevOps processes, with a commitment to mentoring and collaborating with cross-functional teams.

Highest-signal resume keywords

Agentforce AI Agent DevelopmentSalesforce Integration ExperienceTest Automation CreationProficient in JavaScript, Apex, PythonSalesforce Certified Platform Developer I & II

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

AI WorkflowsCustom Agent DevelopmentIntelligent Process AutomationAutomated Testing FrameworksClean Code WritingDebugging and TroubleshootingUnit TestingTechnical DocumentationDevOps ProcessesAgile Methodologies

Soft Skills

Critical ThinkingOrganizationSelf-ManagementTeam CollaborationCommunication

Tools & Technologies

Power AutomateAlteryxSalesforceGITHUBCopadoAutoRabitSeleniumPMDCopado CRTMicrosoft Studio

Certifications & Qualifications

Salesforce Certified Agentforce SpecialistSalesforce Advanced AdministratorSalesforce Certified Platform Developer ISalesforce Certified Platform Developer IISalesforce Certified Application/Systems Architect

Industry Keywords

AI-Driven SolutionsEnterprise EnvironmentsApplication Development Life CycleData ModelsSecurityGovernor LimitsQA EfficienciesCross-Functional TeamsContinuous LearningMentoring

Tech Stack

Tools & technologies

JavaScriptPythonSelenium

About the role

Key responsibilities & impact

Work at the forefront of AI-driven Salesforce solutions and build AI Agents using Agentforce, and other AI platforms like Microsoft Studio for CoPilot Agents.
Pioneer intelligent automations in enterprise environments using IPA tools like Power Automate, Alteryx, and others.
Build test automations to improve QA efficiencies in QA for Salesforce and other applications.
Collaborate with product designers, end-users, and other team members to refine and understand outcomes and AI use cases.
Collaborate with other team members to brainstorm ideas for prototyping to test and solution for use cases identified and prioritized.
Execute standard to complex tasks in the application development life cycle using languages like Apex, JavaScript, Python, etc., relevant to the core applications and connected or integrated apps.
Perform unit tests for your builds and collaborate with Product Designers and other team members to create accurate and quality test scripts for automated and manual testing.
Analyze, troubleshoot, and debug systems for standard issues.
Be an AI change agent in your team to gain team buy-in for adopting use of AI agents to save time, reduce waste and improve efficiency to deliver value to customers faster.
Create and maintain technical documentation for all builds and AI Agents produced.
Onboard, mentor and coach Junior - Intermediate application engineers and your peers – including peer reviewing their work, providing feedback, approving pull requests and providing guidance as needed.

Requirements

What you’ll need

Hands-on experience building Agentforce AI Agents, AI workflows, custom agent development, and integration of external data sources.
Solid experience with Salesforce integrations and external system integrations.
Working experience with Workday platform highly desired.
Experience creating intelligent process automations using tools like Power Automate or others.
Solid experience creating test automations for Salesforce and other platforms.
Solid experience writing clean code that performs well at scale using JavaScript, Apex, Python, etc.
Proficient in DevOps processes and tools (e.g., Copado, AutoRabit).
Proficient in GITHUB and troubleshooting standard versioning and DevOps issues.
Proficient in Agile methodologies (Scrum/Kanban) to iteratively deliver standard solutions.
Solid experience with automated testing frameworks (e.g. PMD, Selenium, Copado CRT).
In-depth understanding of Salesforce data models, security, and governor limits.
Excellent organization, critical-thinking and self-management skills.
A continuous learner – you must enjoy acquiring and sharing knowledge and wisdom with others.
Solid Team player and coach to partner with cross-functional teams and other areas of practice like BA, QA & Operations.
Communicates standard - complex ideas, anticipates potential objections and persuades others, often at team level, to adopt a different point of view.
Proven experience as a great Intermediate Application Engineer.
Salesforce Certified Agentforce Specialist.
Salesforce Certified Platform Developer I & II (required).
Salesforce Advanced Administrator certification (required).
Salesforce Certified Application/Systems Architect (desired).
BSc/BA in Computer Science, Engineering, or a related field (or equivalent work experience).

Benefits

Comp & perks

Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more!