Content Designer

PointClickCare

Content Designer developing world-class product content at PointClickCare, a leading health tech company. Collaborating closely with teams to create intuitive experiences for customers.

Posted 6/3/2026contractCalifornia • 🇺🇸 United StatesMid-LevelSenior💰 $56 - $62 per hourWebsite

About the role

Key responsibilities & impact

Design and develop world-class product content
Advocate for customers to ensure intuitive product designs
Work closely with UX Designers, Engineers, and Product Leaders
Establish content design best practices in line with company standards
Explore and apply AI-driven content design approaches
Design conversational flows for simple interactions

Requirements

What you’ll need

Content Design background in a product-focused environment
Experience writing and structuring language to respond to audience needs
A foundational understanding of user-centered design techniques
Experience with AI-assisted tools for ideation or content exploration
Exposure to conversational design and ability to create conversational flows
Worked in authoring and publishing content management systems (CCMS)
Background working in agile development
Self-directed and effective working independently and with teams
Knowledgeable in Paligo, Pendo, Jira, Figma, Power BI, Smartsheet

Benefits

Comp & perks

Flexibility
Growth opportunities
Meaningful work
Opportunities for training and development

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

content designuser-centered designconversational designAI-assisted toolsauthoring and publishingcontent management systemsagile development

Soft Skills

self-directedeffective teamworkadvocacy for customers