Senior Product Manager – Platform Services

PointClickCare

Senior Product Manager driving platform capabilities and execution at PointClickCare, a leading health tech company. Collaborating with product teams to enhance user and customer value across API solutions.

Posted 5/26/2026full-timeRemote • 🇺🇸 United StatesSenior💰 $207,900 - $231,000 per yearWebsite

About the role

Key responsibilities & impact

Understand company strategy and own the strategy and multi-year roadmap for your product areas, to achieve strategic outcomes and increase wallet share.
Use qualitative and quantitative techniques to understand current and future customer and user needs and pain points.
Prioritize product investments and tradeoffs using data-driven analysis and good judgement to create a compelling business case and quantify return on investment.
Engage with User Experience, Engineering, Technical Writers, and other product managers leveraging modern agile processes and Design Thinking and ensure concepts are valuable and feasible.
Liaise with Software Commercialization, Sales, Marketing, Professional Services, Customer Success, and other functions to ensure successful product launches and releases.
Understand the broader product portfolio and how solutions work together to create value for customers.
Participate in industry events, and lead customer and partner facing engagements as a product expert.
Understand competitive landscape.
Inspire, energize, and motivate cross-functional teams.

Requirements

What you’ll need

Bachelor’s Degree in computer science, engineering, or a related technical field of study.
5+ years of Software Product Management experience, with prior experience building platform services, shared APIs, or other developer-facing capabilities.
Strong technical foundation, including working knowledge of APIs, identity and access, and workflow orchestration.
Experience working in healthcare technology is a plus.
Proven track record of managing products, innovation, and a general curiosity and drive for building great products.
Demonstrated fluency with modern AI tools such as Claude, and a habit of using them to bring efficiency and leverage to day-to-day product work — including research, analysis, writing, and stakeholder communication.
Strong written and oral communication skills with internal and external stakeholders.
Solid understanding of Agile practices is required and familiarity with Design Thinking is a plus.
Experience managing SaaS or PaaS products.

Benefits

Comp & perks

Benefits starting from Day 1
Retirement Plan Matching (RRSP & 401K)
Flexible Paid Time Off
Lifestyle/Wellness Spending Account
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Learning Programs & Resources
Employee Recognition … and more!

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Software Product ManagementAPIsidentity and accessworkflow orchestrationAgile practicesDesign ThinkingSaaSPaaSdata-driven analysisbusiness case development

Soft Skills

communication skillscross-functional team leadershipcustomer engagementstrategic thinkingmotivationcuriosityinnovationjudgmentcollaborationproblem-solving