PointClickCare

Revenue Operations Analyst – 12 Month Contract

PointClickCare

contract

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $37 - $41 per hour

About the role

  • Manage and execute data updates across Salesforce using Data Loader (Leads, Opportunities, Accounts, Contacts, custom objects) Maintain data integrity, perform data hygiene, and support data migration efforts
  • Execute opportunity splits, leakage/reverse leakage tracking, and billing-related object creation
  • Support Billing Automation Project by creating and maintaining billing-related objects (e.g., invoiced customers, uplift objects) · Own order management workflows and ensure accurate system updates tied to invoicing and bookings
  • Partner with RevOps leadership to improve billing processes and operational efficiency
  • Build and maintain Salesforce reports and dashboards based on prioritized business needs
  • Fulfill ad hoc reporting and Smartsheet requests independently
  • Support data visualization and reporting needs for pipeline and operational insights
  • Own Smartsheet workflows, including building, maintaining, and fulfilling incoming requests
  • Manage Gong-related support requests, troubleshooting, and stakeholder communication
  • Provide operational support for marketing workflows (e.g., nurture status, Marketo-related processes)
  • Develop and maintain SOP documentation for key processes and systems
  • Support enablement efforts, including training delivery for new tools and process rollouts
  • Partner with stakeholders to ensure adoption of new workflows and operational best practices
  • Support Pipeline Council activities (reporting, dashboarding, data preparation)
  • Assist with Salesforce enhancements and process implementations as needed
  • Contribute to continuous improvement initiatives across RevOps

Requirements

  • Intermediate proficiency in Salesforce (reporting, dashboards, object management)
  • Experience using Salesforce Data Loader for bulk data operations
  • Strong Excel skills (data manipulation, analysis, reporting)
  • Experience managing operational workflows and data processes
  • Strong attention to detail and data accuracy
  • Ability to work independently and manage multiple requests in a fast-paced environment
  • Experience documenting processes and maintaining SOPs
  • Experience with Smartsheet (workflow creation and management)
  • Familiarity with Gong (user support and troubleshooting)
  • Exposure to Marketo and marketing operations workflows
  • Experience with LeanData (routing, matching, data management)
Benefits
  • 4% per hour in lieu of benefits
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
SalesforceSalesforce Data LoaderExceldata manipulationdata analysisreportingSmartsheetGongMarketoLeanData
Soft Skills
attention to detaildata accuracyindependencemulti-taskingprocess documentationtraining deliverystakeholder communicationoperational efficiencycontinuous improvementworkflow management