Work at the forefront of AI-driven Salesforce solutions and build AI Agents using Agentforce, and other AI platforms like Microsoft Studio for CoPilot Agents.
Pioneer intelligent automations in enterprise environments using IPA tools like Power Automate, Alteryx, and others.
Build test automations to improve QA efficiencies in QA for Salesforce and other applications.
Collaborate with product designers, end-users, and other team members to refine and understand outcomes and AI use cases.
Collaborate with other team members to brainstorm ideas for prototyping to test and solution for use cases identified and prioritized.
Execute standard to complex tasks in the application development life cycle using languages like Apex, JavaScript, Python, etc., etc., relevant to the core applications (Salesforce, Billing Platform, etc.) and connected or integrated apps (Conga, Docusign, Adobe, Marketo, Gainsight, Gong, Qualtrics, Kantata, TaskRay, etc.).
Perform unit tests for your builds and collaborate with Product Designers and other team members to create accurate and quality test scripts for automated and manual testing.
Analyze, troubleshoot, and debug systems for standard issues
Be an AI change agent in your team to gain team buy-in for adopting use of AI agents to save time, reduce waste and improve efficiency to deliver value to customers faster
Create and maintain technical documentation for all builds and AI Agents produced
Onboard, mentor and coach Junior - Intermediate application engineers and your peers – including peer reviewing their work, providing feedback, approving pull requests and providing guidance as needed.
Perform other tasks and duties as assigned

Requirements

Hands-on experience building Agentforce AI Agents, AI workflows, custom agent development, and integration of external data sources.
Experience creating intelligent process automations using tools like Power Automate or others
Solid experience creating test automations for Salesforce and other platforms
Solid experience writing clean code that performs well at scale using JavaScript, Apex, Python, etc.
Solid experience with Salesforce integrations and external system integrations (Conga, Docusign, Adobe, Marketo, Gainsight, Gong, Qualtrics, Kantata, TaskRay, etc.)
Proficient in DevOps processes and tools (e.g., Copado, AutoRabit)
Proficient in GITHUB and troubleshooting standard versioning and DevOps issues
Proficient in Agile methodologies (Scrum/Kanban) to iteratively deliver standard solutions
Solid experience with automated testing frameworks (e.g. PMD, Selenium, Copado CRT)
In-depth understanding of Salesforce data models, security, and governor limits
Excellent organization, critical-thinking and self-management skills
A continuous learner – you must enjoy acquiring and sharing knowledge and wisdom with others
Solid Team player and coach to partner with cross-functional teams and other areas of practice like BA, QA & Operations
Communicates standard - complex ideas, anticipates potential objections and persuades others, often at team level, to adopt a different point of view
Proven experience as a great Intermediate Application Engineer
Certifications:
oSalesforce Certified Agentforce Specialist
oSalesforce Certified Platform Developer I & II (required)
oSalesforce Advanced Administrator certification (required)
oSalesforce Certified Application/Systems Architect (desired)
BSc/BA in Computer Science, Engineering, or a related field (or equivalent work experience)

Benefits

Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more!

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills

AgentforcePower AutomateJavaScriptApexPythonSalesforce integrationsautomated testing frameworksDevOps processestroubleshootingAgile methodologies

Soft skills

organizationcritical-thinkingself-managementteam playercoachingcommunicationcollaborationmentoringproblem-solvingadaptability

Certifications

Salesforce Certified Agentforce SpecialistSalesforce Certified Platform Developer ISalesforce Certified Platform Developer IISalesforce Advanced AdministratorSalesforce Certified Application/Systems Architect