PointClickCare

Intermediate Software Engineer – AI

PointClickCare

full-time

Posted on:

Location Type: Hybrid

Location: Mississauga • 🇨🇦 Canada

Visit company website
✨ AI Apply
Apply

Salary

💰 CA$115,000 - CA$128,000 per year

Job Level

Mid-LevelSenior

Tech Stack

Cloud

About the role

  • Join as we reimagine operational engineering through AI-first principles.
  • Design and implement AI-powered solutions that drive observability, automate incident response, and optimise cloud-native platforms.
  • Build ML-based anomaly detection and pattern recognition systems.
  • Enhance telemetry with smart tagging and metadata for better AI insights.
  • Develop event-driven workflows and self-healing systems using AI triggers.
  • Automate incident response with generative AI and custom AI agent orchestration.
  • Use time-series forecasting and predictive modelling to anticipate failures.
  • Optimise infrastructure with AI-powered autoscaling and cost-aware resource allocation.
  • Build scalable, fault-tolerant systems in a cloud-native environment.
  • Participate in on-call rotations and lead incident response for critical systems.
  • Run internal AIOps workshops and help teams adopt AI maturity models.
  • Champion responsible AI practices and ethical automation.

Requirements

  • 5+ years experience in software engineering.
  • Experience with SRE principles.
  • Experience with AI/ML in production environments
  • A passion for automation, intelligent systems, and operational excellence
  • Strong debugging, problem-solving, and system design skills
Benefits
  • Benefits starting from Day 1!
  • Retirement Plan Matching
  • Flexible Paid Time Off
  • Wellness Support Programs and Resources
  • Parental & Caregiver Leaves
  • Fertility & Adoption Support
  • Continuous Development Support Program
  • Employee Assistance Program
  • Allyship and Inclusion Communities
  • Employee Recognition … and more!

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
AI-powered solutionsML-based anomaly detectionpattern recognition systemsevent-driven workflowsself-healing systemstime-series forecastingpredictive modellingcloud-native platformsautomated incident responsefault-tolerant systems
Soft skills
problem-solvingdebuggingsystem designoperational excellenceleadershipcommunicationcollaborationpassion for automationchampioning responsible AI practicesfacilitating workshops