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Tech Stack
Tools & technologiesVBA
About the role
Key responsibilities & impact- Adjudicate new claims and process adjustments, including denials upon receipt of additional information
- Review and resolve appeals and subrogation/third-party liability cases
- Manage individual inventory to ensure timely turnaround and production goals are met
- Ensure claims are processed in accordance with stop loss contract terms
- Respond to internal and external inquiries via email and other channels within established timeframes
- Follow up on missing or incomplete information to ensure claims can be accurately processed
- Maintain minimum production, financial, and procedural accuracy standards on a monthly basis
Requirements
What you’ll need- Experience with Third Party Administrator (TPA) or self-funded claims administration preferred
- At least 2+ years of experience in insurance claims processing required
- Experience reviewing and finalizing claim payments for accuracy in accordance with plan policies
- Ability to interpret and apply plan documents to ensure accurate claims adjudication
- Demonstrated understanding of both claim review processes and underlying benefit plan design
- Experience with HealthPac, El Dorado, Javelina, or VBA systems preferred
- Working knowledge of CPT and ICD-10 coding
- Basic understanding of medical terminology
- Strong communication and customer service skills
- Proficiency in Microsoft Office and general computer applications
- Ability to maintain confidentiality and comply with all company policies and procedures
- Able to work independently with minimal supervision
- Ability to prioritize, multitask, and work overtime as needed
- Associate Degree Preferred
Benefits
Comp & perks- Comprehensive medical, dental, vision, and life insurance coverage
- 401(k) retirement plan with employer match
- Health Savings Account (HSA) & Flexible Spending Accounts (FSAs)
- Paid time off (PTO) and disability leave
- Employee Assistance Program (EAP)
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Claims AdjudicationClaims Review ProcessesPlan Document InterpretationClaims Payment FinalizationFinancial Accuracy Standards
Soft Skills
Strong Communication SkillsCustomer Service SkillsAbility to PrioritizeMultitasking AbilityAbility to Work Independently
Certifications
Associate Degree Preferred
