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Point C

Account Management AI Intern

Point C

Account Management Intern supporting broker and client relationships for Point C's customized benefit programs. Engaging directly with Account Managers and client-facing teams in a dynamic internship.

Posted 6/25/2026internshipRemote • 🇺🇸 United StatesEntry Level💰 $20 - $25 per hourWebsite

About the role

Key responsibilities & impact
  • Support Account Managers in day-to-day client and broker relationship management, serving as a professional point of contact when needed
  • Utilize AI tools to accelerate research and create more efficient processes
  • Use AI to research client needs and industry trends to support account strategy and client conversations
  • Incorporate AI tools into drafting and refining client communications to produce polished deliverables more effectively
  • Prepare and assemble client-facing documents including presentations, slide decks, letters, summaries, and renewal materials
  • Draft professional correspondence and communications on behalf of clients and the account management team
  • Assist in organizing and preparing for client and broker meetings, including agenda development, materials preparation, and follow-up documentation
  • Maintain accurate client records, track open items, and support follow-through on account management deliverables
  • Represent Point C professionally in all written, verbal, and visual communications with a high standard for quality and presentation

Requirements

What you’ll need
  • Currently a Senior or Graduate student enrolled in a degree program in Business Administration, Marketing, Communications, Healthcare Administration, or a related field
  • Strong written and verbal communication skills with a professional, polished presence
  • Demonstrated ability to produce high-quality documents, presentations, and correspondence
  • Detail-oriented with strong organizational skills and the ability to manage multiple priorities simultaneously
  • Ability to work independently, take initiative, and follow through on tasks with minimal supervision
  • Comfort using AI tools (such as ChatGPT, Claude, Copilot, or similar) to research, draft, and refine professional content is a plus – we’re looking for someone who uses these tools thoughtfully, not just occasionally
  • Proficiency in Microsoft Office Suite, including Word, PowerPoint, and Excel
  • Comfortable in a client-facing or relationship-oriented environment; professional demeanor in all interactions
  • Prior exposure to healthcare, benefits, insurance, or TPA environments is a plus
  • Experience supporting account management, sales, or client services functions is a plus

Benefits

Comp & perks
  • Comprehensive medical, dental, vision, and life insurance coverage
  • 401(k) retirement plan with employer match
  • Health Savings Account (HSA) & Flexible Spending Accounts (FSAs)
  • Paid time off (PTO) and disability leave
  • Employee Assistance Program (EAP)

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
document preparationpresentation developmentcorrespondence draftingclient communicationresearchaccount managementorganizational skillsmulti-taskinginitiativeattention to detail
Soft Skills
strong written communicationstrong verbal communicationprofessional demeanorpolished presenceindependencerelationship managementquality focusclient-facing skillstime managementfollow-through