Manager, Payment Operations

Point C

Manager of Payment Operations at Point C leading payment-related operational processes and cross-functional collaboration. Focusing on accuracy, scalability, and efficiency in payment execution.

Posted 5/19/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $65,000 - $80,000 per yearWebsite

Tech Stack

Tools & technologies

VBA

About the role

Key responsibilities & impact

Own end-to-end payment operations, including check run processing and register management across multiple platforms
Lead daily workflows to ensure accuracy, timeliness, and compliance; establish and monitor KPIs and SLAs
Manage vendor relationships (e.g., ECHO) for file transmissions and EOB template creation/modification; troubleshoot vendor file failures
Monitor revenue generation and EOB timing and reporting
Partner with IT on incident response and system issues
Drive automation and efficiency initiatives; support dashboard and reporting development
Partner with Finance on funding requests, registers, and reporting
Support TPA acquisition integrations
Maintain controls, quality standards, workflow testing, and validation
Lead SOP development, process standardization, and team training

Requirements

What you’ll need

5+ years of experience in payment operations or healthcare administration
3+ years of leadership experience with cross-functional collaboration
Background in claims management
Strong analytical, problem-solving, and communication skills
Experience with ECHO Health payment systems, VBA, HEALTHpac and QuickLink preferred

Benefits

Comp & perks

Comprehensive medical, dental, vision, and life insurance coverage
401(k) retirement plan with employer match
Health Savings Account (HSA) & Flexible Spending Accounts (FSAs)
Paid time off (PTO) and disability leave
Employee Assistance Program (EAP)

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

payment operationscheck run processingregister managementKPI monitoringSLA monitoringvendor file troubleshootingautomationdashboard developmentclaims managementVBA

Soft Skills

leadershipcross-functional collaborationanalytical skillsproblem-solving skillscommunication skills