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Renewal Operations Specialist
Point CRenewal Operations Specialist assisting sales team with proposals at Point C. Collaborating with account management to ensure proposal accuracy and client acquisition.
Posted 4/16/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $50,000 - $65,000 per yearWebsite
About the role
Key responsibilities & impact- Collaborate with the account management team to gather necessary information for proposal development.
- Prepare and customize proposals and other collateral to support the account management team's efforts in acquiring and retaining clients.
- Ensure accuracy and completeness of proposals by thoroughly reviewing all materials and data.
- Coordinate with internal departments to obtain necessary information for proposal creation.
- Respond promptly to sales team inquiries and requests for proposal revisions or updates.
- Assist in maintaining a repository of renewal materials, especially those associated with proposal generation.
- Follow defined processes and workflows to streamline proposal development and ensure efficiency.
- Provide administrative support to the account management team as needed.
Requirements
What you’ll need- Strong proficiency in Microsoft Office Suite, particularly Word, Excel, and PowerPoint.
- Excellent written and verbal communication skills, with the ability to effectively convey complex information.
- Exceptional organizational skills and attention to detail, with the ability to manage multiple projects simultaneously.
- Ability to work independently and collaboratively in a team environment.
- Familiarity with CRM software (e.g. Salesforce) is a plus.
- Previous experience in sales support, proposal development, or similar roles within the insurance industry is preferred.
- Previous experience with and understanding of Stop Loss insurance marketing is preferred.
- Flexibility to adapt to changing priorities and deadlines in a fast-paced environment.
- A positive attitude and willingness to learn and grow within the organization.
Benefits
Comp & perks- Comprehensive medical, dental, vision, and life insurance coverage
- 401(k) retirement plan with employer match
- Health Savings Account (HSA) & Flexible Spending Accounts (FSAs)
- Paid time off (PTO) and disability leave
- Employee Assistance Program (EAP)
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
proposal developmentsales supportattention to detailproject management
Soft Skills
written communicationverbal communicationorganizational skillsteam collaborationflexibilitypositive attitudewillingness to learn