Point C

COBRA Analyst

Point C

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇺🇸 United States

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Salary

💰 $20 - $25 per hour

Job Level

Mid-LevelSenior

About the role

  • Administer and manage COBRA benefits for eligible employees and their dependents, including processing qualifying events (e.g., terminations, reductions in hours, divorce, etc.) and ensuring timely notifications.
  • Communicate with former employees regarding their COBRA options, benefits, enrollment, and payment processes.
  • Maintain accurate COBRA records, including enrollment forms, payment records, and compliance documentation.
  • Handle COBRA inquiries from employees, former employees, and dependents regarding eligibility, coverage options, and payment issues.
  • Work closely with HR and Benefits teams to track changes in employee status and ensure timely benefit continuation for eligible individuals.
  • Prepare and distribute COBRA notices and election forms in accordance with regulatory deadlines.
  • Assist with the reconciliation of COBRA premiums and billing discrepancies.

Requirements

  • High school diploma or equivalent; Associate’s degree or higher in a related field preferred.
  • Previous experience in COBRA administration or benefits management is highly preferred.
  • In-depth knowledge of COBRA laws, regulations, and procedures.
  • Strong attention to detail and accuracy in data entry and record-keeping.
  • Excellent communication skills, both written and verbal.
  • Ability to handle sensitive and confidential information with discretion.
  • Proficiency in Microsoft Office Suite (Excel, Word, Outlook) and benefits administration software.
  • Strong organizational skills and the ability to manage multiple tasks simultaneously.
  • Customer service-oriented with the ability to resolve issues professionally and effectively.
  • Familiarity with benefits administration platforms or COBRA management software is preferred.
  • Knowledge of additional benefits regulations (e.g., HIPAA, FMLA, ACA) is preferred.
Benefits
  • Comprehensive medical, dental, vision, and life insurance coverage
  • 401(k) retirement plan with employer match
  • Health Savings Account (HSA) & Flexible Spending Accounts (FSAs)
  • Paid time off (PTO) and disability leave
  • Employee Assistance Program (EAP)

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
COBRA administrationbenefits managementdata entryrecord-keepingknowledge of COBRA lawsknowledge of benefits regulationsreconciliation of COBRA premiumsbilling discrepancies
Soft skills
attention to detailexcellent communicationdiscretionorganizational skillscustomer service orientationissue resolution