Operations Analyst

Poetic

Operations Analyst serving as the analytical backbone for Poetic's business lines. Mastering backend architecture and ensuring accuracy of financial data and project billings.

Posted 4/20/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $60,000 - $70,000 per yearWebsite

Tech Stack

Tools & technologies

ERPTableau

About the role

Key responsibilities & impact

Master backend architecture with a focus on payment system management.
Perform continuous 'Tri-Point Reconciliation' across the portfolio.
Act as technical partner for Marketing Specialists.
Oversee data flow within NetSuite for accurate billing of MRR.
Provide rigorous data oversight of customer records and project setups.
Monitor project-based billings to ensure milestone accuracy.

Requirements

What you’ll need

Bachelor's Degree in Business Analytics, Management Information Systems (MIS), Finance, Accounting, Data Science, Operations Management, Economics or related fields.
Advanced proficiency in Excel or Google Sheets.
Experience working with ERP systems such as NetSuite.
Experience with business intelligence tools like Tableau or Power BI.
Strong interest in automation and emerging technologies, including AI tools.
Strong systems thinking skills.

Benefits

Comp & perks

Health insurance
401(k) matching
Flexible work hours
Paid time off
Remote work options

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

backend architecturepayment system managementTri-Point Reconciliationdata flow managementbilling accuracydata oversightproject-based billingExcelGoogle Sheetsbusiness intelligence

Soft Skills

systems thinkingtechnical partnership

Certifications

Bachelor's Degree in Business AnalyticsBachelor's Degree in Management Information SystemsBachelor's Degree in FinanceBachelor's Degree in AccountingBachelor's Degree in Data ScienceBachelor's Degree in Operations ManagementBachelor's Degree in Economics