Associate Account Manager, Social Commerce

PODEAN

Associate Account Manager managing multiple TikTok Shop client accounts and executing growth plans. Collaborating with clients and optimizing social commerce strategies in a fast-paced environment.

Posted 4/24/2026full-timeRemote • 🇺🇸 United StatesJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

Support day-to-day management of multiple TikTok Shop client accounts under senior account leadership
Assist in executing TikTok Shop growth plans aligned with client KPIs and revenue targets
Coordinate timelines, deliverables, and campaign milestones to ensure smooth execution
Prepare performance summaries and weekly reports highlighting GMV, creator output, and key learnings
Monitor KPIs and flag trends, risks, or optimization opportunities to senior team members
Maintain organized documentation across briefs, creator lists, trackers, and campaign recaps
Research and identify creators aligned with client verticals and campaign objectives
Conduct outreach and support onboarding of TikTok Shop affiliates
Manage ongoing creator communications to ensure content is delivered on time and aligned with campaign briefs
Track creator performance and maintain affiliate dashboards
Support coaching efforts by sharing performance insights and recommendations to improve creator content
Assist with strategies to help brands build traction during early-stage or cold-start phases
Assist with affiliate campaign setup, creator offers, and commission updates within TikTok Shop
Coordinate product sampling, shipment tracking, and deliverable approvals
Support recommendations for product focus, promotions, and sampling opportunities
Collaborate with design and content teams to help optimize storefront pages and product detail page (PDP) content
Monitor TikTok Shop performance metrics and surface data-driven insights to the team
Stay current on TikTok trends, platform updates, and emerging commerce features
Identify relevant trends, sounds, and creator formats to inform campaign briefs and outreach
Support testing of new TikTok Shop features, content formats, and campaign mechanics
Research emerging social commerce tools and share insights with the internal team

Requirements

What you’ll need

2–3 years of experience in client services, influencer marketing, affiliate marketing, social media, or eCommerce
Experience supporting client accounts in a fast-paced agency or brand environment
Strong organizational and communication skills with the ability to manage multiple workstreams
Solid understanding of TikTok, creator culture, and social commerce fundamentals
Data-literate with the ability to interpret performance metrics such as GMV, CVR, AOV, and ROI
Experience working with influencers or affiliates is strongly preferred
Familiarity with tools such as TikTok Creator Marketplace, affiliate dashboards, reporting platforms, and project management systems

Benefits

Comp & perks

Competitive compensation aligned to experience and market benchmarks
Remote-first flexibility - work from anywhere, with trust and autonomy
Global collaboration - working with experts across regions and time zones
Career growth and development - opportunities to evolve as we scale
5-Year Sabbatical + Travel Stipend - After your 5-year anniversary, take a fully paid month-long sabbatical, plus a travel reimbursement to make your experience restorative and inspiring
Positive-energy culture - grounded in respect, inclusion, and accountability
Meaningful impact helping some of the world’s most progressive brands grow

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

influencer marketingaffiliate marketingsocial mediaeCommerceperformance metricsGMVCVRAOVROIcampaign management

Soft Skills

organizational skillscommunication skillstime managementdata interpretationclient servicescollaborationcoachingtrend analysisproblem-solvingadaptability