PODEAN

Associate Account Manager

PODEAN

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇺🇸 United States

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Job Level

JuniorMid-Level

About the role

  • Partner with sophisticated tier 1 clients, including C-level contacts, to drive marketplace strategies and growth initiatives.
  • Build client trust by educating them on how to be successful in all aspects of Amazon and other marketplaces.
  • Create a roadmap for new work streams and manage various projects with our internal teams to proactively develop the account.
  • Develop best practices for successful marketing on Amazon and other marketplaces, providing onboarding and training sessions when needed both internally and to our clients.
  • Play a key role in the growth and profitability of the agency's business, including supporting new business opportunities and identifying opportunities to upsell existing clients.
  • Work closely with agency team leads on process improvements, SOPs and proactive initiatives.
  • Understand client needs and consult with them from a holistic perspective to unlock the best possible results both on and off Amazon and other marketplaces.
  • Own all client meetings, presentations, and documents. Collaboratively create decks, own client call notes, and share recaps, action items, and priorities with clients.

Requirements

  • 2+ years of experience in digital media, eCommerce, or marketing, with a deep understanding of the eCommerce landscape, including advertising, retail, and expert-level knowledge of Amazon’s tools, mechanisms, and programs, as well as other leading eCommerce platforms.
  • Proven leadership skills with a high sense of ownership, emotional intelligence, and the ability to lead, inspire, and manage a team effectively.
  • Strong client relationship management skills, excelling in aligning on business goals, creating strategic plans, and driving execution to exceed objectives.
  • Demonstrated ability to communicate effectively across all levels of an organization, from entry-level employees to C-suite executives, tailoring messaging to suit diverse audiences.
  • Highly responsive, organized, and detail-oriented, with excellent project management abilities and a proven ability to handle ambiguity while maintaining accountability.
  • Commercially savvy, with a thorough understanding of marketers’ challenges and the ability to provide creative and data-driven strategic recommendations.
  • Growth mindset with integrity, accountability, and the ability to build and sustain strong relationships.
  • High level of proficiency in Microsoft Excel, PowerPoint, and other tools essential for client and team success.
Benefits
  • Competitive compensation aligned to experience and market benchmarks
  • Remote-first flexibility - work from anywhere, with trust and autonomy
  • Global collaboration - working with experts across regions and time zones
  • Career growth and development - opportunities to evolve as we scale
  • 5-Year Sabbatical + Travel Stipend - After your 5-year anniversary, take a fully paid month-long sabbatical, plus a travel reimbursement to make your experience restorative and inspiring
  • Positive-energy culture - grounded in respect, inclusion, and accountability

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
digital mediaeCommercemarketingAmazon toolsadvertisingretailstrategic planningproject managementdata-driven recommendationsclient relationship management
Soft skills
leadershipemotional intelligenceclient trust buildingcommunicationorganizational skillsdetail-orientedresponsivenessaccountabilitygrowth mindsetrelationship building