Programme Manager – Business Transformation

Pod Point

Programme Manager leading end-to-end Digital Transformation for Pod's strategic projects. Overseeing HubSpot CRM and driving business outcomes through stakeholder collaboration and governance.

Posted 5/18/2026full-timeLondon • 🇬🇧 United KingdomSeniorLead💰 £80,000 - £90,000 per yearWebsite

Tech Stack

Tools & technologies

PMP

About the role

Key responsibilities & impact

Define and lead the transformation roadmap - you’ll define programme phases of our digital transformation, aligning delivery to strategic objectives and commercial priorities
Stakeholder Leadership - you’ll drive alignment of internal teams, external partners, and vendors to ensure successful delivery and collaboration. You’ll act as the bridge between the business and technology. You’ll partner with executive stakeholders to shape and drive outcomes
Business Transformation - you’ll work with product teams to simplify and standardise customer journeys, replacing manual processes with automation and scalable workflows. You’ll ensure target operating models are aligned with CRM designs
Project Governance and controls - you’ll establish and maintain governance frameworks, including project plans, timelines, RAID logs, and change control procedures. You’ll lead Steering forums and maintain delivery confidence through consistent project reporting, including dashboards, executive summaries and KPI tracking
Budget and Resource Management - you’ll monitor project budgets, control costs, and allocate resources effectively to meet delivery targets
Risk and Issue Management - you’ll proactively identify risks, issues, and dependencies, implementing mitigation strategies
System Configuration and Integration - you’ll oversee configuration, data migration, integrations, and testing to ensure seamless delivery
User Adoption and Training - you’ll drive onboarding, training, and documentation to ensure smooth adoption and long-term success
Post-Implementation Optimisation - you’ll lead continuous improvement initiatives post-launch, ensuring HubSpot is fully leveraged to deliver ongoing business value.

Requirements

What you’ll need

8+ years of programme management experience, ideally in HubSpot, SaaS, or digital transformation projects
Demonstrated expertise in HubSpot implementation (CRM, Marketing, Sales & Service Hubs)
Strong understanding of programme governance and PM methodologies (Agile/Waterfall)
Proven ability to integrate multiple workstreams and projects into an overarching programme of delivery
Exceptional reporting and communication skills, with experience presenting to senior stakeholders
Strong analytical, problem-solving, and stakeholder management capabilities
Project/Programme Management Certification (PMP, PRINCE2, Agile) is a plus.

Benefits

Comp & perks

Access for you and up to 5 family/friends to the 'UnMind' wellbeing platform
Podpoint Charger
Discounted energy tariff (Pod Power or EDF Employee Programme)
Flexible hybrid working model
Work abroad for up to 20 days per year
Family & friend discount scheme
25 days holiday (plus Bank Holidays)
Very generous parental and family leave
Pension scheme with a 4.5% matched contribution
Eyecare scheme
Life insurance covering up to 4x your annual salary
Virtual GP provided by HealthHero
Employee Assistance Program
Free Mortgage Advice
Discounted Gym Memberships
Cycle2Work Scheme

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

programme managementHubSpot implementationCRMAgileWaterfallproject governancedata migrationsystem configurationautomationKPI tracking

Soft Skills

stakeholder leadershipcommunicationanalytical skillsproblem-solvingcollaborationresource managementrisk managementuser adoptiontrainingcontinuous improvement

Certifications

PMPPRINCE2Agile