Analyst

• Reviews and investigates customer cases, reports and work for potential and actual loss
• Analyzing cases generated from the enterprise fraud detection systems
• Talking with customers whose transactions are suspicious of potential fraud
• Reporting of suspected fraud
• As requested, tasks to help sustain and improve department processes and procedures

Detection & Investigation Analyst Lead – Outbound Zelle Fraud

Financial Planning and Analysis

• Leading a cross functional Business Management Team focused on Fiscal Governance, Portfolio and Cost Center Budgeting, and Annual Planning
• Monitor Initiative Forecasts: Pull and analyze data from the project financial system and work with PMs to correct any issues
• Monitor Cost Center Forecasts: Analyze data provided by Finance and work with Technology leadership to correct any issues
• Work with Technology leaders to gather their strategic plans for the following year
• Facilitate the development of business cases for initiatives within the portfolio

Senior Business Experience Planning & Administrative Manager – Data and Automation, Financial Governance, Analytics, Portfolio Management, Strategic Planning

Growth Marketing

• Lead the strategy and execution of the customer referrals program to drive new account growth and adoption
• Own end-to-end program performance, including offer design, economics, budget, and ROI optimization
• Drive omni-channel marketing and continuous test-and-learn initiatives to scale and improve effectiveness
• Partner cross-functionally and lead a team to deliver insights, ensure compliance, and shape long-term strategy
• Establishes the overall direction in connection with the vision
• Leads the delivery of strategy in order to acquire, grow, and retain customers in support of the product life cycle and line of business goals and objectives
• Leads team in creation of integrated marketing strategies and aligns KPIs and measurement plans to drive business results
• Serves as SME and thought leader to deliver recommendations and uses influence to build consensus and drive prioritization with senior and executive partners
• Ensures team proactively adapts to and optimizes for a changing business environment
• Leads team to create strategies that deliver outcomes across multiple customer segments and/or business lines that align to the established vision
• Directs and leads multi-functional teams and removes barriers, while establishing a relationship as a trusted advisor to business leaders to deliver desired outcomes
• Manages teams' delivery of business, risk, financial, and process commitments
• Establishes the budget and has the capability to apply policies and practices for planning and administering a budget
• Develops and ensures accountability framework is maintained and prioritizes high performing strategic relationships with both internal and external business partners to achieve results
• Responsible for performance management, continuous coaching and development of employees to ensure that they can achieve business results and adapt to evolving business strategies and financial industry changes

Group Marketing Manager, Referrals Growth Marketing

Infrastructure Engineer

• Provide expertise on platform engineering, while overseeing the team's effort and meeting customer needs.
• Uses technical knowledge and industry experience to design, build and maintain technology solutions.
• Develop software components and hardware for complex projects; aligns these with business strategies and objectives.
• Provide expertise on best practices, standards, engineering approaches and complex technical resolutions for processes.
• Place emphasis on quality improvement efforts; ensures that deliverables are secure, scalable and reliable through estimation and correction.
• Communicate with customers and integrate their needs with development, to meet business objectives.

Senior Infrastructure Engineer – Data and Automation, Red Hat OpenShift, Apache Spark, Apache Iceberg

Backend Engineer

• Creates and leads the technical design and development of software solutions
• Proposes & designs software solutions to address complex business needs
• Prepares technical and procedural documentation required
• Facilitates complex problem resolution
• Provides technical guidance and support to colleagues
• Reviews coding, testing, and documentation of software
• Applies modern principles, methodologies and tools to advance business initiatives and capabilities

Lead Software Engineer – Java, Spring, Microservices

Business Intelligence Analyst

• Directs the research, discovery, collection and interpretation of business requirements.
• Participates in the development and review of complex processes and procedures, workflow analytics and reporting.
• May provide senior level consultation and communicates with clients and technology teams on business designs, problem solving and business analysis to support project goals and objectives.
• Consults and recommends the frameworks, methodologies and processes involved in business requirements traceability for business analysis teams.
• Independently mentors, leads, and coaches other associates to affect knowledge transfer.
• Oversees the development and maintenance of all applicable policy and procedure documentation.
• Translates business needs, processes and/or procedures by partnering with applicable experts and business stakeholders to determine and articulate needs.
• May communicate with senior level stakeholders and technology teams on complex business requirements.
• Leads multiple business analysis project management processes through planning, quality assurance and effectiveness assessment.
• Provides direction for the successful deployment of projects.
• Drives the development, analysis and distribution of complex reporting.

Business Analysis Advisor – Business Intelligence

• Install, configure, test & deploy mainframe system software components across multiple sysplexes
• Provide technical support to MIS & End Users
• Coach junior staff
• General platform support – including troubleshooting, issue resolution and on-call duties
• Applies solution design and support while consistently meeting customer needs
• Leverages technical knowledge and industry experience to design, build and maintain infrastructure technology solutions
• Develops software components and hardware for projects; aligns these with business strategies and objectives
• Independently solves common problems and updates applications with new technology
• Collaborates with engineers, architects, developers and other staff to meet project objectives
• Analyzes the technological needs of customers and provides ongoing support for clients

Infrastructure Engineer – Db2 Support

Security Engineer

• Collaborates with cross-functional teams to improve business planning methods.
• Executes key business initiatives and growth strategies and programs that will drive line of business objectives.
• Demonstrates commitment to quality by delivering customer focus and appropriate risk management practices to customers and/or internal partners.
• Responsible for executing and implementing business planning processes.
• Helps to designs strategic plans based on forecasts, and provides improvement recommendations.
• Understands business direction and needs and develops solutions, roadmaps and assessment of potential business impacts.
• Identifies and executes opportunities that add value to the business and to achieve business goals.
• Works with key decision makers to ensure cross-business and cross-functional alignment and synergy.
• Serves as subject matter resource and advocate that influences the implementation of best practices and learning plans that meet business objectives.

Bus Exp Plan & Admin Advisor – Physical Security Compliance Management

• Building Automation: Creating platforms and pipelines to provision servers, databases, and networks programmatically.
• System Abstraction: Developing APIs, microservices, and reusable frameworks.
• Site Reliability & CI/CD: Writing automated testing and deployment routines.
• Configuration Management: Using code to enforce consistency across environments.

Senior Infrastructure Engineer, Software

Community Manager

• Independently designs, develops, produces and consults on a variety of internal and external communications.
• Implements strategic priorities and initiatives.
• Plans, researches, and develops content for increasingly complex communications initiatives.
• Identifies issues and opportunities, helps to contribute on all aspects of communication with the organization, and engages other parts of the organization to help ensure strategic alignment, clarity, and accuracy of message.
• Proactively collects and synthesizes data in order to identify trends.
• Actively participates on cross-functional teams, influences outcomes, and evaluates success as appropriate.
• Implements and oversees activities including approval requirements, coordination with legal, compliance, finance, risk and other key partners.

Communications Advisor – Community Management

Systems Engineer

• Participates in analyzing business requirements and production specifications for changes made to technology applications
• Formulates and defines the system scope and objectives, based on user needs and business processes
• Directs business process improvement projects for internal business groups, aiming to improve business results
• Identifies and documents all system constraints, implications and consequences of various proposed system changes
• Provides recommendations for addressing and resolving business issues, for a specific business group

Senior Business Systems Analyst – DNA Tech, Enterprise Data Regulatory

• Enter quarterly and monthly data for low-income housing properties and verify accuracy.
• Generate simple reports and data packets using established templates.
• Upload completed documents to investor portal.
• Collect and organize insurance certificates, financial statements, and property documents.
• Assist with basic client inquiries and run simple data queries.
• Track updates related to natural disasters or property incidents.
• Prepare brief status updates for clients as needed.
• Update internal systems with construction milestones, lease up progress, and occupancy data.
• Produce basic recurring reports for internal teams and clients.
• Review data entries for completeness and accuracy.
• Help prepare, proofread, and format reporting materials.
• Identify and correct data inconsistencies.

Senior Investor Reporting Associate – Tax Credit

QA Engineer

• Participates in analyzing business requirements and production specifications for changes made to technology applications.
• Formulates and defines the system scope and objectives, based on user needs and business processes.
• Directs business process improvement projects for internal business groups, aiming to improve business results.
• Identifies and documents all system constraints, implications and consequences of various proposed system changes.
• Provides recommendations for addressing and resolving business issues, for a specific business group.

Senior Bus Systems Analyst – Quality Assurance

• Act as a key partner across security, infrastructure, and application teams
• Clearly communicate identity and access strategies, risks, and solutions
• Design, implement, and manage solutions using Microsoft Entra ID
• Configure and maintain identity security controls aligned with best practices
• Support enterprise identity governance and compliance initiatives
• Build and manage Conditional Access policies with strong focus on risk-based access policies, adaptive authentication controls, and session controls
• Implement and manage Multi-Factor Authentication (MFA) strategies
• Enforce MFA across applications and users
• Troubleshoot authentication and MFA-related issues
• Drive adoption of passwordless authentication
• Configure and manage Azure AD / Entra ID PIM
• Maintain clear understanding and governance across Entra ID roles and Azure RBAC roles
• Implement Administrative Units (AUs) for scoped delegation

Security Specialist – IAM, Entra ID

• Own and drive delivery of technology programs supporting:
• ○ Mergers & Acquisitions (technology integration)
• ○ Physical security systems and building-related technologies
• ○ Enterprise architecture and cross-domain technology initiatives
• ○ Infrastructure as a service (IaaS) technology delivery
• Lead execution across initiatives that span infrastructure, applications, security, and physical security technologies.
• Actively manage program health—identifying risks, resolving dependencies, and keeping projects on track.
• Lead and develop a team of 7–10 direct reports.
• Provide hands-on coaching on structured problem solving, execution rigor, and stakeholder management.
• Build a strong delivery culture focused on accountability, collaboration, and continuous improvement.
• Support team growth through mentorship, feedback, and performance management.
• Apply deep understanding of the technical domain to actively help solve delivery challenges—not just escalate them.
• Break down complex, ambiguous problems into actionable execution plans.
• Partner with technical leads and architects to develop pragmatic solutions that move programs forward.
• Ensure clarity of scope, milestones, ownership, and execution plans across initiatives.
• Engage senior technology leaders and business stakeholders across M&A, security, infrastructure, and enterprise platforms.
• Translate technical complexity into clear, outcome-focused communication.
• Align priorities across teams with competing demands, dependencies, and timelines.

PNC